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Find a Location

Delta Defense, LLC has 1 locations, listed below.

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    Business ProfileforDelta Defense, LLC

    Gun Safety
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/27/2011

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Delta Defense, LLC provides sales, marketing, operations, and administrative support services to the USCCA and is a licensed insurance agency in all 50 States and the District of Columbia with its principal office in West Bend WI. Delta Defense, LLC does business as Delta Defense Insurance Services in California.  California License #0M34093.

    Business Details

    Location of This Business
    1000 Freedom Way, West Bend, WI 53095-4945
    BBB File Opened:
    6/10/2010
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Business Incorporated:
    9/15/2003
    Accredited Since:
    7/27/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Timothy J. Schmidt, CEO
    • Mike Lowney, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Member cancelation - called to cancel membership and was informed that I was not eligible for the 365 guarantee refund as I was past the date. Everything that I read in my original membership agreement shows that refunds could be made dating back to the last annual renewal day which was May 2023. Speaking with customer service apparently membership agreement and cancellation policy changed as of March of 2024. Nothing was sent in my email notifying me of any updates to a membership agreement. This is poorly communicated and deceiving at the least to not send this out.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark S

    5 stars

    01/10/2024

    I did a significant amount of research before joining the ***** and have now been a member for 12+years and so glad I am. Delta Defense is a division of the *****. One cannot deny that if you are involved in a self-defense shooting, more than likely you will need an attorney. Even if you are cleared criminally, you'll probably still get sued civilly (with ********* being one of the most litigious states in the country). I, personally know of some cases where that happened. In one, the shooter did not have insurance and the civil case cost him over $100,000. He lost his job, his house, and his wife as a result. If you don't have an attorney, he or she will want $10,000+ as a retainer. If you can't afford one, you may be provided with a court-appointed attorney. Unfortunately, they tend to want you to settle for a plea bargain rather than go to trial. Good luck with that. At my age, I dot no want to sell my house or dip into pensions or savings to have pay for a criminal or civil defense attorney. 1. As far as local attorneys, I have actually met with a few in my area so those who might think it is a scam are wrong. There are over ***** vetted attorneys nationwide. You can request a list.2. What the *****/Delta Defense offers, that their so-called competitors do not, is a massive amount of training materials including Concealed Carry magazine delivered to you every 45 days and hundreds of excellent training videos - something tangible beyond just insurance protection.3. Protecting yourself physically is just the beginning. You must protect yourself financially as well. So, anyone who thinks scare tactics are used to get people to sign up, they're wrong. The Delta Defense reps are simply informing you of the facts. I am a strong advocate and recommend all gun owners join the *****. I state my reputation on it. Those who say negative things likely work for a competitor or they are anti-gun nutcases. ************

    Delta Defense, LLC Response

    01/11/2024

    Thank you for sharing your experience and thoughts on the ***** and Delta Defense, ****. It's great to hear that you have found our services helpful and valuable for over *********************************************************** self-defense situations is certainly valid, and it's unfortunate to hear about the case you mentioned where the shooter was financially ruined due to lack of insurance. It's also great to to see that you are getting value from the online education and training, associated with your membership. As you mentioned, protecting oneself financially is just as important as protecting oneself physically. Overall, your recommendation and support are greatly appreciated and I'm glad to hear that you stand behind us.

    Local BBB

    BBB Serving Wisconsin

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