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Business Profile

Used Car Dealers

EZ Motorcars
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sold a car with a bad transmission, rear struts leaking, car rental (over 2 months),and front axle leaking. Cost us 3k even with the warranty-> this put our house purchase in jeopardy. Dont trust people that wont haggle price and help solve the issue they caused. They owe us 3k for fixing up the car- if they actually cared they would also pay for the rental which we needed until the transmission was finished + another 1k.

    Customer Answer

    Date: 10/31/2022

    Heres the warranty- the warranty is c*** they only cover the amount the car was worth, so we ended up paying out of pocket. ****** they promised it would pay for everything if something was wrong. They lied 

    Business Response

    Date: 02/14/2023

    Business states this issue has been resolved. 

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