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          Find a Location

          Soft Water, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Soft Water, Inc.

              202 Travis Ln Waukesha, WI 53189-7915

            • Soft Water, Inc.

              PO Box 343 Waukesha, WI 53187-0343

            Business ProfileSoft Water, Inc.

            Water Softener Supplies
            Multi Location Business

            Contact Information

            202 Travis Ln

            Waukesha, WI 53189-7915

            Get Directions
            Visit Website
            Email this Business
            (262) 547-3866

            Business hours

            Closed
            Business Hours
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            7:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 77

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Soft Water, Inc. offers residential, commercial & industrial water conditioning, purification and filtration products, sales, service and repair.

            Business Details

            This is a multi-location business.

            Find a Location

            Soft Water, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Soft Water, Inc.

                202 Travis Ln Waukesha, WI 53189-7915

              • Soft Water, Inc.

                PO Box 343 Waukesha, WI 53187-0343

              Location of This Business
              202 Travis Ln, Waukesha, WI 53189-7915
              Email this Business
              BBB File Opened:
              2/22/1978
              Years in Business:
              77
              Business Started:
              12/1/1946
              Business Started Locally:
              12/1/1946
              Business Incorporated:
              12/2/1946
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              7:00 AM - 5:00 PM
              T:
              7:00 AM - 5:00 PM
              W:
              7:00 AM - 5:00 PM
              Th:
              7:00 AM - 5:00 PM
              F:
              7:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Steve Mackie, CEO
              Contact Information

              Principal

              • Steve Mackie, CEO

              Customer Contact

              • Steve Mackie, CEO
              Additional Contact Information

              Fax Numbers

              • (262) 547-6650
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/02/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Bought an iron curtain about 4.5 years ago with a 5 year warranty. My warranty covered maintenance and any issues. Service was excellent for the first 4 years. However, there's a new sales/service manager in the last 6 months. I'm having issues he won't address. After about 5 calls and hours of my time, he blames the issues on bacteria in my well. I've had 2 well tests stating otherwise. I also share a well with a neighbor who has no issues. I'm still under warranty for 3 more months and I have a tank that's not working as it should, that they won't fix. Service used to be great, not anymore.
              Read More
              Read 3 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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