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Find a Location

CertaPro Painters of Waukesha County has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCertaPro Painters of Waukesha County

    Painting Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2022

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Certa Pro Painters of Waukesha County offers interior and exterior painting and staining, wallpaper removal, wallpaper hanging and power washing.

    Business Details

    This is a multi-location business.

    Find a Location

    CertaPro Painters of Waukesha County has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      300 Travis Ln Ste 18, Waukesha, WI 53189-7938
      BBB File Opened:
      10/31/2022
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Started Locally:
      1/1/2002
      Date of New Ownership:
      11/5/2021
      Business Incorporated:
      5/4/2007
      Accredited Since:
      11/10/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Charles Group, Inc.
      Business Management
      • Matt C. Hefter, Owner
      Contact Information

      Principal

      • Matt C. Hefter, Owner

      Customer Contact

      • Matt C. Hefter, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a painter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I chose CertaPro painters to paint the exterior of my house, they offer a 2 year warranty, some of the paint on my house is bubbling up and peeling off. I contacted them and they did come out to look at the property. They agreed that there are some places on my house that do require touch *** i did receive a text on May 26th telling me they would be out the middle to end of June. They didnt show up, nor contact me with any updates. I reached back out to them on June 26th asking if they had a date in mind to come out to do the touch ***. They sent me a text on June 27th saying they will be out within the next 2 weeks. Again nothing. I sent them texts on July 30th, August 3rd August 15th and August 25th asking for any information. Finally on August 30th, they texted that they would be out the following week to do the touch ***. Again, nothing! I have Called several times since then asking to speak to someone and I have always been given the same answer. **** reached out to someone about getting your job done and they will be calling you later today or tomorrow to get the work scheduled. And now it is September 19th, I have called again and got the same old answer, It seems to me that they are avoiding having to do the warranty work. Im not sure what other recourses that I have. I just want the work done.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashly T

      5 stars

      01/23/2024

      I had staining of exterior side light wood panels on porch and bedroom & master closet painted. With both projects I was very satisfied from start to finish. The projects were done in a timely manner. The Certa Pro Staff were informative and followed up when the staining and painting were completed.

      Local BBB

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