Customer ReviewsforMecum Auctions

After purchasing a truck at the *********** Auction December 2nd, it took 87 days to obtain a title. Their motto of making it easy with a simple process and a team guiding you through start to finish is a joke. Several different people in the title department gave us the run around. It appears the pretenses the truck was sold to us, didnt match up with the title. Meanwhile, we were stuck with an unusable, unsellable truck. Only after we obtain legal councel, did we start to receive answers. 87 days later, we finally had a title. Not one apology from Mecum, nor an offer to refund our processing fees. Nothing! What was an amazing, exciting day for our soon to be 16 year old, turned into a very frustrating process. Especially when he was unable to drive the truck on his birthday.

I purchased a **** **** Mustang at the July 2023 ********** auction. The night before the auction, a giant tent collapsed and tore a hole in the roof, dented the trunk area and broke trim.When bidding on the car, I had no knowledge of this bad damage. I have many pictures and videos of the vehicle right after the storm and the morning after that prove the car was damaged in the storm. The car had many issues that could not be seen from afar. The car was delivered to my house and arrived with a bad battery and bad alternator. The car also was infested with ants and spiders, and had dead mice.Other issues include a bad power window motor and non working power window switches. The car is leaking gas from the gas tank. The air conditioning doesn't work well and is stuck on defrost mode. The horn does not work. The drivers side door will not lock and the power mirror switch missing. I contacted Mecum hoping they would rectify the situation, but they lawyered up and told me they arent doing anything.

Had a not so great experience when purchasing, odometer read different than the title and once the hammer is down it doesnt matter you are screwed.

The Televised Glendale Action was a joke to watch. They had the bidders at the auction almost on top the stage, so when the cars stopped to be sold the TV cameras couldn't see the cars, because the people in the way. Also, that guy in the Stars and Stripes cowboy had and jacket, should be moved elsewhere, I'm tried of always seeing his dumb *** !!!

I've been a Mecum auction customer as both buyer and seller for more than ten years. What all of these negative reviews on BBB have in common are the inexperience of the people complaining. Buying (or selling) a car or motorcycle at auction requires research and knowledge of the particular lot in question, and just a casual look at the lot will never suffice as educated intelligent bidding judgment. Know what you're doing, or get advice from the experts. At Mecum auctions, there's more knowledge in the room about cars and motorcycles on offer than you can ever imagine. Most of the time the consignors are available as well, but you must make an effort to contact them on-site. This can be done simply by leaving your phone number on the vehicle and asking to have them call you prior to the trip across the auction block. Many times it's best if they meet you in the paddock to answer your questions. Just remember ignorance is your worst enemy at an auction.Mecum auctions offer great opportunities to the collector vehicle community. They're not dishonest by any stretch of the imagination. They have a sterling reputation for a reason, and they work to maintain it if you just communicate your legitimate problem in a timely manner. The more knowledge you have before you even get to the auction, the less likely it is that you'll find yourself writing a One Star review. 99% of these people have only themselves to blame. Mecum Auctions has nothing to gain by being dishonest in any way, you can take that to the bank. This business depends totally on the trust and confidence of the collector community and they're not going to do anything to jeopardize that confidence.