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          Find a Location

          Jim Laabs Music has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jim Laabs Music

              1045 Main St Stevens Point, WI 54481-2860

              BBB Accredited Business

            • Jim Laabs Music

              PO Box 81 Stevens Point, WI 54481-0081

              BBB Accredited Business

            Business ProfileJim Laabs Music

            Music Instrument Store
            Multi Location Business
            BBB accredited business

            Contact Information

            1045 Main St

            Stevens Point, WI 54481-2860

            Get Directions
            Visit Website
            (715) 341-1666

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.07/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 6/29/2010

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Jim Laabs Music states that they offer sales, rental and repair of musical instruments, sound systems and supplies. They service Portage county. 

            Business Details

            This is a multi-location business.

            Find a Location

            Jim Laabs Music has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jim Laabs Music

                1045 Main St Stevens Point, WI 54481-2860

                BBB Accredited Business

              • Jim Laabs Music

                PO Box 81 Stevens Point, WI 54481-0081

                BBB Accredited Business
              Location of This Business
              1045 Main St, Stevens Point, WI 54481-2860
              BBB File Opened:
              2/11/1994
              Years in Business:
              66
              Business Started:
              1/1/1958
              Business Started Locally:
              1/1/1958
              Accredited Since:
              6/29/2010
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Jim Laabs Music Super Store
              Business Management
              • Mr. James E. Laabs, Owner
              • Mr. Troy P. Laabs, Store Manager
              • Mr. Jeff M. Garsomke, Manager
              Contact Information

              Principal

              • Mr. James E. Laabs, Owner

              Customer Contact

              • Mr. James E. Laabs, Owner
              Additional Contact Information

              Fax Numbers

              • (715) 341-1800
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/28/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I placed on order on the seller's website on 12/3/23. A partial order arrived at my house on 12/27/23 with a drum stand missing. The seller has been unable to fulfill the order since then, keeps making excuses and has been pushing a possible shipping date more and more in the future (April, per last email from 2/26/24). I have asked the seller 2x to refund me the money for the item he has not been able to procure, and cannot guarantee to procure in the near future. The seller is refusing to refund me the already paid $99 item cost + $24.48 shipping (total of $123.48) via PayPal (original means of payment). I am asking you to assist me to get my refund. Thank you.
              Read More
              Read 10 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              CHARLES H

              06/19/2023

              Ordered an ophicleide instrument 9 December 2022 through the online page. Received a receipt via email. I called to confirm due to not having a delivery date. I was told it would be in in January 2023. I was strung along until 19 June 2023 when I finely cancelled the order, due to the shipment being delayed again to July 2023. Hope I get the $1565.00 back. I was super patient, understanding and cordial during all communications. When I cancelled the gentleman stated he cancelled it. I then asked if I would be refunded my money, he became aggravated with me, raising his voice. Stating that he canceled the the order and he did not know where I was coming from. After several request he stated he would refund the money. Too bad, my son really wanted the instrument for Christmas and still does not have it.
              Read 14 More Customer Reviews

              Local BBB

              BBB Serving Wisconsin

              More Info on Local BBB

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