Business ProfileforRaddison Hotel And Conference Center

I called the main number and to book a new reservation. The initial greeting was in Spanish. I didn’t have a problem with that the prompt then asked you to select 1 for new reservation, 3 for shuttle service and 2 for the front desk. I press 2 for the front desk and was advised to call back the same number and press 1 for new reservation. I did, as I was instructed to do. The representative that I spoke to did not give his name, but did state that he was an employee of Radisson, so I proceeded with making my reservations, after giving him my credit card number, he gave me a reservation number.Before I could ask any other questions, he immediately transferred me to a company that did upsell for Radisson Hotel. I immediately felt concerned on how the call was handled and called the number again and spoke to a front desk representative. The front desk representative was cordial and very nice. However, I felt that my account had been compromised and immediately called my financial institution and canceled my card. Now I’m without a debit card for 3 to 5 days. Radisson Hotel should advise customers that their call it being outsourced, to accompany that’s really not affiliated with Radisson hotel, but can make reservations for them. I would like a callback from management, to explain why calls are being outsourced when you’re calling their direct number There is no number on their website to contact them.directly I had no other choice but to contact the Better Business Bureau hrlp and to warn other consumers.