Business ProfileforSouthwest Health

I schedule physical check up and went to Southwest Hospital in ***********, ** without any pre-condition in Nov 2022 ******************* *************, ***********, ** *****). I received a bill from Hospital in Jan 2023 regarding my lab work for 470$, with the fact that my insurance only pay 84.57$ of it and I should cover the rest which is $385.43. I went to Southwest Hospital in Jan 2023 and showed them the bill and they apologized and mentioned they had similar problems with United Healthcare (which is my insurance) with other insured as well and they will work with them to solve the issue. In Jan 2023, I actually called my insurance and asked my insurance whats going on and why they are not paying for it. They mentioned the hospital you went for physical check-up they coded your lab work as diagnostic and this is not a typical lab work for check-up. If you went there without any pre-condition why they even ran such tests? Interesting enough, the results of all of my labs came back normal as expected. I called Southwest Hospital and complained about it and they mentioned do not worry about your bill, we will work with your insurance and fix it. Recently, I received the same bill from Southwest Hospital that I owed them $385.43.