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Business ProfileforLevel-Headed Carpentry, Inc.
At-a-glance
Overview
Business Details
- Location of This Business
- 940 W Oakwood Rd, Oak Creek, WI 53154-5618
- BBB File Opened:
- 5/23/2003
- Years in Business:
- 25
- Business Started:
- 7/17/1998
- Business Started Locally:
- 7/17/1998
- Business Incorporated:
- 7/17/1998
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Susan M. Grams, Owner/Partner
- Robert F. Grams, Owner/Partner
- Contact Information
Principal
- Robert F. Grams, Owner/Partner
Customer Contact
- Susan M. Grams, Owner/Partner
- Robert F. Grams, Owner/Partner
- Additional Contact Information
Phone Numbers
- (414) 507-6672Other Phone
Email Addresses
- Primary
- (414) 507-6672
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
Hi,Please see our uploaded cover letter, but we are wondering if we can email the rest in a zip file since we continue to get an error when uploading our files to this interface. Please email us at **************** and let us know the best way to send the remaining information. Thank you!
April 19, 2023
Dear Sir/*****:
Please find attached letter, pictures, and documentation of an ongoing problem we are having with a company called LevelHeaded Carpentry from *********,*********. LevelHeaded Carpentry refuses to address any of our concerns, only wants money for subpar work already done and continues to threaten us with placing a lien on our house. We have been living without our master bathroom and bedroom since this project started on November 26th,creating stress for our family. We paused the project right before payment of the next installment of $3000 per the agreement so we could get opinions from other professionals for the work the contractor completed up to this point. Having consulted with several other third-party contractors which specialize in custom bath/shower remodels they have confirmed our concerns as it relates to the subpar workmanship all around, improper installation of tile/shower liner, shower accent tile, and non-compliant with todays standard tiling techniques.
We would like your assistance in helping us resolve our issues with this contractor. We have already paid him $8,500 and he wants to settle with us for $2,500. To build any kind of trust we suggested starting with a few small items on our list and we would pay a certain amount of money as each item when fixed. After several communications during this process with the contractor we were under the impression that he would not address all our concerns and leave us hanging once any amount was paid to him. Negotiation has been one sided throughout this dispute and we have not been able to reach a path forward to resolution.
If there is any additional information you need from us, we will gladly provide you with it. Any help you can provide us would be greatly appreciated.
Sincerely,
**** & **********
************************************************
*********, ** 53154
*************
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