Business ProfileforNational Complete Auto Care

In September I had my 2012 **** F150 XLT stolen from my residence. It was recovered by the police out of gas, with a dead battery, a broken tonneau cover & some cosmetic damage. I had it towed to National Complete Auto for repair & spoke with ********************* the ************ agreed to run a diagnostic & repair any damage to the vehicle both cosmetic & mechanical. The repairs were completed on 10/18/2021 & paid in full on the same day via insurance claim funds. After having the vehicle back for less than a week I noticed a large pool of coolant under the vehicle & the vehicle overheating with temperatures of up to 255 degrees fahrenheit (normal *** operating temperatures are between 190 & 200 fahrenheit). I brought the vehicle back to the shop on 10/28/21 & they stated that they would check the vehicle again. They determined that it was the water pump & 2 belts that had failed, the parts were replaced & the invoice paid. For the following month I did not notice any further leaks however I did notice that my engine temperatures would run fairly & unusually high, I did some research but as I am not a mechanic I trusted that it was not a substantial issue as the vehicle still ran. The week of Thanksgiving I attempted to drive the vehicle to ********* & noticed that it would substantially overheat, burned through coolant at a rapid pace & was overall not running well. I brought the truck in to National Auto on 11/30/21 & I was told they repeatedly tested the vehicle & held it for an additional day for ****** the manager to test & saw no issues other than a T Hose leak. That was repaired & the invoice paid. I attempted to drive the ************ overheated completely, multiple error codes etc. I brought the vehicle to ************* to be repaired, they noted it was due to a faulty thermostat & repaired it within a day. Since repairing the vehicle with Uptown I have called 8 times and gone to National with no resolution but a promises and a final promise of one by EOD 1/5/2022.