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Find a Location

Always Towing & Recovery, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAlways Towing & Recovery, Inc.

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.55/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers twenty four hour towing service and auto repossession.

    Business Details

    This is a multi-location business.

    Find a Location

    Always Towing & Recovery, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3700 W Wells St, Milwaukee, WI 53208-3105
      BBB File Opened:
      3/11/2005
      Years in Business:
      24
      Business Started:
      11/6/1999
      Business Started Locally:
      11/6/1999
      Business Incorporated:
      6/19/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Jason W. Pehowski, Owner
      Contact Information

      Principal

      • Jason W. Pehowski, Owner

      Customer Contact

      • Jason W. Pehowski, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My car was illegally towed from my apartment complex by a company who is not authorized to tow in our private lot. My apartment complex cant figure out who authorized the tow because it happened at 11:39pm when no one is working and after this they were even more clueless so Im just feeling like this was done illegally and no one wants to help me retrieve my money. This incident happens on 04/21/2023 at 11:39pm at ************************************************************
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Javott H

      3 stars

      10/12/2023

      The problem our townhouse complex has with always towing is that they are always towing illegally. Three years ago Berrada properties related our parking lot which resulted in every units spaces being reassigned and eliminated by one in which, since the 10yrs I have lived here we have had assigned parking spaces and NOT once in those 10yrs has ANYONE vehicles has been towed for parking in a space that wasn't assigned to them. Last year I even called Always towing and informed them someone was parked in one of my spaces and I had nowhere to park, always towing informed me then that they wouldn't be able to tow the vehicle because it has a designated sticker to be parked in this lot and that I just had to find some where else to park. I also have been contacting Berrada Properties often regarding this issue and never received an response. I was I forming them that Everynight I get home from work there's this car parked in my spot and that they would take care of it, a few months ago I got rid of my other vehicle and pleaded with them to switch the spot(#40) that I was paying for to my regular spot #8 since I still have this on going issue. Now always towing has towed Several units vehicle's stating that they are parked in the incorrect spaces in which everyone has been parking in the same spots for over a year and always towing has came out numerous times and towed vehicle's within this time frame but NEVER for this reason. Also the fact of over charging renters because they want to tow more vehicle's at once, so who ever vehicle is put on the flatbed get charged 100$ more than the car they are towing on the same truck and saying that they had to use special equipment is the reason which I know is a lie because of how often the use to tow my other vehicle and NO special equipment was never needed it was just who vehicle got picked up first and that's not fair in pricing. Always towing is illegally towing and over charging.  ******************

      Always Towing & Recovery, Inc. Response

      10/13/2023

      Javott before making a statement you should know the facts and you clearly STATED YOU ARE AWARE THAT YOU NEED TO BE PARKED IN ASSIGNED SPOT AND BERRADA HAS A OFFICE OPEN ************* what your saying is incorrect information and we take your complaint seriously and investigate all consumer concerns thoroughly to uphold the integrity of our business. Because we do investigate all complaints, false, slanderous, and defamatory claims and/or statements will be prosecuted. BBB PLEASE REMOVE THIS REVIEW AS IT IS FALSE AND SLADEROUS ELSE WE WILL PROCEED WITH LEGAL ACTION. THANK YOU

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