Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A Team Roofing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A Team Roofing

      3429 W Kiehnau Ave Milwaukee, WI 53209-3141

    • A Team Roofing

      9730 W Bluemound Rd Wauwatosa, WI 53226

    Business ProfileforA Team Roofing

    Roofing Contractors
    Multi Location Business

    Additional business information

    Additional Info:
    This company has indicated to the BBB that they do not pull residential permits. Permits must be pulled by sub-contractors or the home owner.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A Team Roofing offers residential and commercial roofing, remodeling and contract services in Wisconsin.

    Business Details

    This is a multi-location business.

    Find a Location

    A Team Roofing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A Team Roofing

        3429 W Kiehnau Ave Milwaukee, WI 53209-3141

      • A Team Roofing

        9730 W Bluemound Rd Wauwatosa, WI 53226

      Location of This Business
      3429 W Kiehnau Ave, Milwaukee, WI 53209-3141
      BBB File Opened:
      2/28/2018
      Years in Business:
      7
      Business Started:
      10/1/2016
      Business Started Locally:
      10/1/2016
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • AER Home Improvement
      • Alfredo Castro
      • AER Home Improvements LLC
      Business Management
      • Alfredo Castro, Owner
      Contact Information

      Principal

      • Alfredo Castro, Owner

      Customer Contact

      • Alfredo Castro, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unresolved
      Consulted with the Owner of A-Team Roofing, also DBA AER Home Improvements in Sept of 2022 regarding a total roof tear off and replacement. He initially quoted us $8,448 and said to "lock in" that price and a date, we needed to give a down payment of $1,050. That payment was made on 9/9/2022. We reached out again in November after our HELOC was approved and visited him at his office at ********************* on 11/10/2022 where we paid him $4500 CASH IN HAND of the remaining balance and the rest would be paid as follows: 1/2 upon work starting and the rest upon completion. The $4500 was supposed to go towards obtaining the material and scheduling a dumpster. He suggested we also get new gutters. He called someone for a quote and we sent him $550 on 11/29/2022 for the purchase of the gutters and he sent an updated invoice. Considering ********* weather was not very favorable after this, we touched base in Spring once the weather broke. He kept promising dates when the dumpster would arrive and nothing ever came. He came by in May "ready to do the work" but required another payment. We paid another $2500 for him to start the work which was promised by him via text message to occur on May 19. He then text saying they rescheduled for the next day due to the rain. I asked for an update on June 5th 2023 to which he replied they had been having trouble scheduling a dumpster but it should be here within the next few days. Nothing. I text him again on July 5th 2023 and now he stopped responding to texts and calls. I wish I would have looked at these other negative reviews before reaching out to him for this job. The roof leaks terribly every time it rains and it's going on almost a year that the roof should have been done. I am also filing a Small Claims suit and reaching out to the *************************** At this point I don't wish to do business any further and need a refund of all these payments.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian T

      1 star

      01/17/2024

      BEWARE !!Well it's a sad shame when a so called professional source or so called business conducts themselves in such a "CHILDISH" "RUDE " "DISRESPECTABLE"and DISCRIMINATORY manner..AER Home Improvement is actually Ateam Roofing and Remodeling doing business as "Aer Home Improvement llc"I still have a unresolved compensation issue with the conductor of the shrine and I was only "Partially" refunded with a promise to do different job to cover my losses since the ***** "***" refused to complete the work order contract as stipulated along with damages and un authorized work that he was not instructed to do, I had to deny the job offered to compensate because his workers were gonna cause damage so I wanted the money value instead. as of August ******************************************************************************************************************************* October I contacted owner again and then he offered an agreement with a signature contract to meet at a bank and when I tried to schedule to meet he then made up an excuse that he was out of town but I saw him at a local event on social media..Around Thanksgiving he said not to contact for a whole week from from Dec 4th to Dec 11th and then he would refund the rest of the agreed amount and when I called on the 12th of December he failed to follow through..He is currently in ***** doing business because it's slow here in ********* and he has gotten great results..When I tell you he had so many bad revi I have never ever been treated so badly by a person,business, or customer service until I hired the owner who's name is in the profile, I also filed a complaint and his response was a lie saying "!we have a legal issue with him" but there was nothing he could present.There are many unpaid property damage and breach of contract judgements not paid and this is the reason for the business name change I have contacted Tons of times and will continue until this is resolved BEWARE!!

      Local BBB

      BBB Serving Wisconsin

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.