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Find a Location

United Regions Van Lines LLC has 1 locations, listed below.

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    Business ProfileforUnited Regions Van Lines LLC

    Moving Services

    At-a-glance

    Customer Reviews

    4.29/5stars

    Average of 316 Customer Reviews

    Customer Complaints

    63 complaints closed in last 3 years

    37 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    United Regions Van Lines offers moving services.

    Business Details

    Location of This Business
    11414 W Park Pl Ste 202, Milwaukee, WI 53224-3500
    BBB File Opened:
    6/16/2008
    Years in Business:
    15
    Business Started:
    6/16/2008
    Business Started Locally:
    6/16/2008
    Business Incorporated:
    12/26/2003
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • David Stern, Operations Director
    • Darya Neyburger, Marketing Manager
    Contact Information

    Principal

    • Darya Neyburger, Marketing Manager

    Customer Contact

    • David Stern, Operations Director
    • Darya Neyburger, Marketing Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    63 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    United Regions Van Lines was hired based on rates they gave me which later changed. This is the absolute worst moving company Ive ever heard of.Communication is terrible. They quoted one price then hit me up at midnight during packing for $10k more even though the way they were packing was designed to take more space. They told me if I didnt approve I could move the stuff myself. There was no customer service to talk to at this time.The movers were taking food out of my pantry and eating it right in front of us. They drove rented trucks. They drive these trucks all over my lawn causing damage and I was told thats not their problem.The customer service team was closed for a couple of days after my items were picked up and ignored my claims but called me back to figure out how I was I going to pay them more money. I debated how much they were charging and was told I needed to pay to get my stuff. It took 3 weeks to get my stuff. They would not tell me when it was coming. This is maddening. When the moving truck came I measured the space filled and it was considerably less then what I was charged for and customer service would not acknowledge.There was a considerable amount of damage to my items. The movers didnt do a proper job labeling the boxes so the movers on the delivery end had to open up all boxes to figure out where they get delivered to. By my calculations I was overcharged by $10k. Stay away from this company. Doing business with them feels like you are being constantly violated and taken advantage of. I have researched them quite a bit since my experience and found that they have consistently terrible reviews and the safety of their drivers and equipment is unsafe according to government websites. There is absolutely no reason to deal with these people.
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    Customer Reviews

    316 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rich L

    5 stars

    05/03/2024

    We were genuinely impressed by the movers' professionalism and their ability to stick to the schedule while maintaining a positive demeanor. This was the first time we encountered movers who were so communicative and responsive to our queries. We look forward to working with them again and passing on our recommendation.

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

    BBB reports on known marketplace practices.

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