Business ProfileforOasis Heating & Air Conditioning LLC

Oasis Heating was contracted thru online service Thumbtack, to replace water heater in my home.Team failed to recover old water heater, and advised my wife, they would recover the next day. Prior To departing, they left the tank to drain in my basement..which resulted in the floor surrounding the water heater, under the stairs..under the wall, and into my finish area of Basement. When asked by wife, what was she suppose to do about standing water on her basement floor, the response received was unable to remove old water heater, and asked for payment, which my wife reluctantly provided.Once i returned home and witnessed this issue, I also realized that there was no hot water. The contacted the installer, by providing him video To show that there was air in the lines.Installer came out, i inquired about the water on the floor..and he gave me the same reasoning to my wife. I asked him about the damages that was occuring, and he has no response.He walked over to a sink downstairs..and ran it was several seconds, and there was hot water.Told me I dont run it long enough.Went back up stairs to check, installer left. Still no hot water.Went back downstairs and discovered that then main water later to upstairs was never turned back on.Installer, didnt provide any paperwork (water heater instructions/registration/contract) to my wife of the work done, no instructions other than wait 45 mins..and she would have water, never tested the ensure all lines were bleed, never adjusted the temp setting which was set to the highest level. Finally, never provided any assistance or options to the rapidly draining water heater..but left it for her to clean up..which causes us to have to remove all the carpeting in the main room..which running 3 dehumidifiers, 1 ea air power mover, wet vacuuming..and numerous towels to soak up water.Had to contract a different company to install a new heater, and to code.