Hair Products
Luscious XtensionsAbout
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 1/19/2017
- Business Started:
- 10/25/2015
- Business Started Locally:
- 10/25/2015
- Type of Entity:
- Sole Proprietorship
Additional Contact Information
- Additional Phone Numbers
- Other Phone: (646) 439-4098
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
Returns: Accepted if the packaging and hair has not been tampered. Before using your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color and texture desired. We encourage you to thoroughly examine the hair without cutting the zip ties or opening the bundles. The only exception to this is receiving the incorrect order.
Exchanges (if applicable): Replacements for defective products only. Exchanges will be replaced with the same item originally ordered; no substitutions will be granted. Once your product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your new order will be processed within 72 hours.
Requests must be made within 72 hours (3) days of receipt of your order. Please note: Federal law states you cannot return human hair products that have been used. We adhere to strict policies in regards to federal law, health regulations, and hygiene concerns. If the item is removed from the bundle and used in any visible manner, or if the product has been opened or tampered with in any way all exchange policies are voided. The hair must remain in the bundle and not be untied at the top. The hair must be in its original packaging and tagged. Returned packages must include a copy of the original invoice as proof of purchase. The product must be sent back at your expense. We recommend you use a shipping provider with a signature confirmation service, and/or insurance to protect your package. We will not be responsible for lost or non-traceable packages. Shipping costs are non-refundable. Refunds are given if there is a duplicate purchase or if there is an issue with the transaction. Once the item is shipped we cannot issue a refund if the item is still in transit. If you use a discount code or purchased from a sale, a refund will not be given as all sales are final.- Business Categories
- Hair Products
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