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Find a Location

Flo Flo's Car Care LLC has 1 locations, listed below.

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    Business ProfileforFlo Flo's Car Care LLC

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/2/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Flo Flo's Car Care is a full service auto repair company located in Milwaukee, Wisconsin, working on all foreign and domestic vehicles. Services include brakes, tune-ups, oil changes, engines, transmissions, starters, alternators, body work, detailing, belts, and air conditioning.

    Business Details

    Location of This Business
    6800 W Oklahoma Ave, Milwaukee, WI 53219-2938
    BBB File Opened:
    2/11/2016
    Years in Business:
    9
    Business Started:
    2/1/2015
    Business Started Locally:
    2/1/2015
    Business Incorporated:
    3/20/2015
    Accredited Since:
    5/2/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Flo's Car Care
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:30 PM
    T:
    8:30 AM - 4:30 PM
    W:
    8:30 AM - 4:30 PM
    Th:
    8:30 AM - 4:30 PM
    F:
    8:30 AM - 4:30 PM
    Sa:
    8:30 AM - 2:30 PM
    Business Management
    • Olesia G. Wegenke, Service Technician
    Contact Information

    Principal

    • Olesia G. Wegenke, Service Technician

    Customer Contact

    • Olesia G. Wegenke, Service Technician
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my **** *************** to *** ***** on 2/7 to replace my motor. The price of the motor was $1700, and the labor quoted was $1400. I was advised that the motor purchased came with a 1 month warranty. When I picked the truck up on 2/17, I was charged $1920 for labor, well above the $1400 quoted. Also, there was a Check Engine light, ABS light, and emergency break light on the dash, no emergency break, and my reverse lights no longer worked. These were not issues before dropping it off. I contacted *** *** on 2/17, the same day I picked it up, about these issues. He advised me to bring it back, which I did on 2/18. I paid him an additional $230 labor to look into the ABS/parking break light/reverse light/engine light issue. I picked it up roughly 2 days later. That same day I picked it up a 2nd time, the check engine light went back on. I reached back out and he advised he would take care of me. He kept the truck from 2/23-2/27 and advised me that he would make sure I was taken care of. When the truck was ready to be picked up, he stated I needed to pay him $60 for a part (vacuum pump?). I test drove the truck and the Check Engine light was STILL on (in addition to the secondary issues, which he refused to assist with). I refused to pay the $60 due to the fact he never mentioned any costs when he took the car back and promised he would resolve this, and because the Check Engine light was still on. I took the truck to be scanned, and took it to a secondary mechanic which advised I need my timing chain repaired. (I would like to note that the timing chain was a known issue on my original motor, and part of the reason I chose to replace it. Strange coincidence that this issue persisted on a new motor, and makes me suspect he never replaced it, but rather made repairs.) I have inquired about the 1 month warranty promised. ******* went on to say he can't help me anymore, and what did I expect buying a "junk motor".
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Arlene P

    5 stars

    02/20/2024

    My experience at this shop was fantastic! Very reasonably priced and got my car done quickly. I highly recommend Flo Flo's. Honest and very knowledgeable. 5 stars!!!

    Local BBB

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