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          Greatmats.com Corporation has 1 locations, listed below.

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            Business ProfileforGreatmats.com Corporation

            Hardwood Floors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 35 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/13/2009

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Greatmats.com Corporation offers the retail sales and service of specialty flooring including industrial, commercial, residential, playground tiles, indoor/outdoor flooring, child mats, martial arts and fitness mats, and various types of roll, tile, and matted flooring.

            Business Details

            BBB File Opened:
            2/10/2009
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Started Locally:
            1/1/1999
            Business Incorporated:
            5/9/2002
            Accredited Since:
            5/13/2009
            Type of Entity:
            Corporation
            Business Management
            • David W. Butler, President
            • Sylvia Kuske, Controller
            Contact Information

            Principal

            • David W. Butler, President

            Customer Contact

            • David W. Butler, President
            • Sylvia Kuske, Controller
            Additional Contact Information

            Fax Numbers

            • (715) 825-4928
              Primary Fax

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            35 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Audrianna C

            4 stars

            02/07/2024

            Original Text
            They were actually very easy to work with. Quick response, resonably priced. My situation was specialized as I was ordering with a school grant money, and timing and felt really good about their attention. After recieving the mats, they look good and in good quality. My only complaint is that the installation process wasn't clearly stated. They helped by sending paperwork to instructions for my maintenance me but since I wasn't installing, I just forwarded it to them. Apparently, you need brackets and screws that I have to provide for the installer. Since I was the middle man, I should have prepared my maintencance men. It did cause a delay, and their only response was a generic apology and that it was stated on the paperwork. I just feel like customer service is making sure all i's are dotted and t's are crossed and that did not get conveyed to me verbally. I wasn't looking for a discount or anything like that, just a little more accountabiltiy is all.

            Local BBB

            BBB Serving Wisconsin

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