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Find a Location

Wilde East Towne Honda has 1 locations, listed below.

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    Business ProfileforWilde East Towne Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wilde East Towne Honda, located in Madison, WI, provides new & used auto sales & service.

    Business Details

    Location of This Business
    5555 High Crossing Blvd, Madison, WI 53718-2300
    BBB File Opened:
    7/12/2013
    Years in Business:
    11
    Business Started:
    12/6/2012
    Business Started Locally:
    12/6/2012
    Business Incorporated:
    1/8/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Lithia Motors, Inc.
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    8:30 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Peter Bothe, General Manager
    Additional Contact Information

    Fax Numbers

    • (608) 235-9642
      Other Fax
    • (608) 402-8304
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Wilde East Towne Honda service department set my car on fire while attempting to jump start it, leading to me having to get new starter motor and battery which they charged me for, and new transmission which they want to bill me for. They have violated law and business ethics and I have witnesses and documents to attest to this. They have tried blaming their incident on me every step of the way, gaslighting with techspeak, while their used car salesman immediately tried preying on my misery and desperation by pushing me very strongly to buy a new car from them. I have been harassed by these salesmen, hung up on phone by one service manager, and ****** and virtually robbed by other service manager. There will be consequences.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean R

    1 star

    04/10/2024

    ZER0 STARS. Q: I noticed they arent accredited, and their other online reviews are full of highly negative feedback besides a few 5-stars with seemingly out-of-place reviews. Why do they get an A- rating when they dont respond to certain customer complaints on here, or if they do respond, its all talk that settles nothing. Why did they lie to ** DATCP in response to my complaints with them, asserting that they indeed did respond to all BBB complaints? DATCP didnt notice after documented evidence of this was provided? Are all involved employees afraid of losing their jobs for truth, or more consequences? Do they only hire criminals?A: THIS IS AN ILLEGITIMATE BUSINESS RAN BY CRIMINALS. They lie and cover up evidence and utilize discovery evidence in complaints here in order to change their story accordingly, cover up evidence of wrongdoing, and persuade listed witnesses to not cooperate. Their service manager has proven ability to cover up crimes and get away with it all since well before specific ventures in the ********* suburbs around 05. Look that one up before it gets scrubbed. Don't worry, i got it saved so do many of my friends now. Theyre very good at manipulating unauthorized elderly parties for payment on unauthorized repairs for what they have destroyed, lying, gas lighting, and covering their tracks. I would probably avoid this place if I were in need of service or anything really from them, unless youre a savvy sleuth like ******************. ****** is *******. ******* is ******. And whomever it is, is playing Both very well. No honor amongst thieves. Dark deeds will come to light eventually. Why did they feel they had to do this? Did they think i was that much of a ***** Wrong1. Not over until I'm convinced my car is fully repaired and you return all the fees you manipulated and extorted out of my elderly parents. Honda of America and Lithia Driveway corporate next. Publicly owned. Maybe investors require an expos to weigh investment decisions?

    Local BBB

    BBB Serving Wisconsin

    BBB Reports On

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