Business Profilefor1st Rate Driving School LLC

I enrolled my daughter in classes with 1st Rate Driving School in the spring of 2022. She completed the online class, received her temps, and was doing the behind-the-wheel training which she started in October 2022. Since then, my daughter has not been responsible and I was having discipline problems with her. I decided she was not anywhere near ready to get her license and asked the instructor ***, to drop her upcoming classes. She immediately contacted the **** saying my daughter dropped the course, which also cancelled my daughter's temps with the state.The next day, I found out that I could have had my daughter finish up the 2 or 3 classes remaining, and put on hold indefinitely taking her to receive her license, when she was more responsible. The instructor did not inform me that I could do this. I thought that after completing the course, you had to go and get your license in a certain time frame. I spoke with the *** and they told me to ask the instructor to re-enroll my daughter to finish up her classes. I have asked 1st Rate to re-enroll my daughter because of the misunderstanding and they refuse to do it, even though I have paid them the cost of the full course. They also refuse to release my daughter's proof of completion of the online class and the number of hours of behind-the-wheel she has completed. So the money I paid them is all for nothing and I would have to pay another school the full cost of the driving program and my daughter would have to start over from the beginning.