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Business Profile

Moving Companies

Two Men and A Truck

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 31, 2023, Two Men and A Truck was hired by ***************** Apartments in **********, **, for a remodel. They were supposed to move tenants' belongings to a storage container onsite as part of their services. Unfortunately, during the move, my chest dresser was destroyed. K**** are broken through the drawers; drawers don't shut, and scratches from being dragged on something. I immediately contacted the claims department and spoke with ***. He provided me with the claim amount, but I am yet to receive the check. Despite numerous follow-**** I have yet to be able to get my claim settled with the company. However, on September 15, 2023, *** left me a voicemail stating that the check would be expedited; there was a problem with the business owner fronting this bill, that the check would be here now it is 9/26/23 still waiting for a check. I am reaching out because I have been more lenient with this company to settle this claim. This may help others with reviews on the company and have BBS contact this company about the unpaid claim for my destroyed dresser.

Two Men and A Truck is NOT a BBB Accredited Business.

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