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Find a Location

American Antiques & Jewelry has 1 locations, listed below.

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    Business ProfileforAmerican Antiques & Jewelry

    Antique Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2545 W. Mason St., Green Bay, WI 54303-4838
    BBB File Opened:
    1/20/1999
    Years in Business:
    32
    Business Started:
    11/1/1991
    Business Incorporated:
    7/28/2003
    Type of Entity:
    Corporation
    Business Management
    • Mark Rothe, Registered Agent
    Contact Information

    Principal

    • Mark Rothe, Registered Agent
    • Katherine Schiefelbein, Manager

    Customer Contact

    • Mark Rothe, Registered Agent
    • Katherine Schiefelbein, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have attempted repeated contacts with this business re: the inappropriateness of their ads, aired when families and possibly young children in the dinner prep hour are seeing / hearing the ad between local news spots. The owner delighted keeps using the word firearms as the attractive thing for the young man in the ad to purchase as his gift to self. In this day, with the escalated gun violence in WI, a trial going on for *******************************, the issues around the *********************** shootings on the movie set in ********, **, the escalation of suicide among young teens and young adults, there is no place for the use of that word with such glee. I suggested to him to replace it with hunting rifle if he wants to get his gun gig into the picture. Nothing has ever changed. Ethically, morally this is just not justifiable to be aired like that. The ad ought to be totally clean and family friendly. Guns do not need to be advertised between the evening news, local or national, when daily we hear of repeated tragedies. The last contact I made I said if I did not hear back or see a change in ad, I would take it to the BBB. Whether or not you can do anything about this, I do not know. At the very least, talk to the owner. Lets do better for the ********* of ************** Thank you.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    dustin d

    1 star

    07/11/2023

    *** behind the counter offer a lady $20 for everything she had and she declined the offer. Decided to take it home with her. As she is just about getting ready to walk out the door I simply asked if I could look at her baseball cards. The guy who helped her who just belittled her collection then yelled and said if I looked at her collection I would never be allowed back.

    American Antiques & Jewelry Response

    10/05/2023

    We have a very strict NO soliciting policy to protect our customers and our buisness. Our business is based off buying and selling to the public and our customers find safety knowing that we will not allow others to approach them in our store or on our property. We do not allow people to interfere with other people's business.

    Local BBB

    BBB Serving Wisconsin

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