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Find a Location

Ramsmoke Enterprise, LLC has 1 locations, listed below.

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    Business ProfileforRamsmoke Enterprise, LLC

    Automotive Paint

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ramsmoke Enterprise, LLC offers custom painting and minor auto body repair.  Services include: classic & muscle car painting, auto body repair, racecars, airbrushing, decals, lettering, vinyl signs, car panels, boat painting, snowmobiles, tool boxes, and motorcycles.  

     

    Business Details

    Location of This Business
    21122 Omega Cir, Franksville, WI 53126
    BBB File Opened:
    10/19/2015
    Years in Business:
    24
    Business Started:
    4/15/2000
    Business Started Locally:
    4/15/2000
    Business Incorporated:
    1/31/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ramsmoke Enterprise Custom Painting & Restoration

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2021

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    Transaction date: 02/05/2021 I paid *********** owner of Ramsmoke Enterprises LLC $650 for automotive services not rendered. The $650 was a deposit for some auto paintwork we had discussed, a few months had gone by and I decided to not move forward with the job and requested that she refund the deposit to me. Her contract clearly states that I am entitled to 50% of my deposit refunded monetarily, instead she states that there is a new contract and that I would only receive a "store credit" instead of my money. I have contacted her several times and she has one excuse after another on where the money is. I've been more than patient and would like closure. Thank you.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Randy D.

    1 star

    02/04/2024

    I took my project car to ***** in September 2023 and paid in full for a discount. She promised the car would be painted in 4 weeks. Soon after dropping off the car, the delays and excuses started coming from *****. I finally realized she was scamming me and several other people, so I told her I was picking up the car November 27th and expected a full refund. As others have said in their reviews, ***** refused to meet with me in person. She told me to pickup the car at her shop, but at the last moment sent me to a 'friends' house where she was storing the car while she had shop work done. I went to the address she provided to find no one home, but I did find my project car that I had spent hundreds of hours restoring sitting in a field covered in snow and full of frozen water from previous rains. The owner of the property finally returned and confirmed that the car had been sitting in his field (along with other classic cars from *****'s shop) for several weeks.Luckily I was able to fully recover my payment because I used a **** card. I'm considering further legal action given the damage she did by storing the car outside and unprotected. When I called the local sheriff and ****************** they confirmed I was one of several people that have complained about ***** and Ramsmoke.Do your research on her before doing business with her. She's been sued multiple times, doesn't even show in court, gets a judgement against her. I doubt there is any money to recover - she's seems to move from person to person grifting them.Stay away!

    Ramsmoke Enterprise, LLC Response

    02/04/2024

    This is false information. No customers have been scammed and our shop never promises anyone a completion date and even the contract this customer SIGNED states that the date given, if any, is an ESTIMATED DATE ONLY!! . The car was not sitting in a field it was on a trailer prepared to be transported back to our shop where the customer stated he would like to pick it up after cancelling his contract stating he decided to go in another direction with it and waited nearly a week to make arrangements to retrieve his car. All shops who perform these services are six months to a year out at the moment so having to wait a few months is not an unreasonable amount of time. He was NEVER told his car had been sitting there for several weeks. Once a customer cancels their contract with our business we are no longer obligated to store their vehicle indoors and the customer was advised of this and chose to pick up his car on the 27th after cancelling our contract on the 22nd. Any so called damage due to rain that occurred happened after he cancelled his contract and his car was relocated to an outside storage location awaiting his retrieval. This is standard practice for ALL body shops within the US. Customer also SIGNED a contract acknowledging that if he cancels the contract he is not eligible for a refund as all of our customers must sign which is why the very few customers over a 30 year span have taken us to court because they did not want to wait the time it takes ALL shops to restore cars to have their car completed and cancelled our services and expected to get their deposits back despite acknowledging they understood it was non refundable after 10 business days. Our business has been in operation for over 30 years and we have completed over **** cars some of which have won awards at SEMA as well as other prominent car shows and events. Just because a customer thinks he is the only customer and his car should be the only one being worked on for the small fees we charge to paint our customers cars does not justify them cancelling their contract and expecting the royal treatment of their car for free until they deem it convenient to come pick it up.

    Customer Response

    02/12/2024

    It is shocking how this woman lies perpetually. I won't respond to all of her false statements, but:1. I had not contract with her. She sent an estimate, I visited her shop to make sure it really existed and to speak with her quickly, I then sent payment - no other paperwork of any kind (in hindsight, my mistake)2. The car was left for a considerable amount of time in a field uncovered - not only for a few days after I told her I was going to cancel my order. The home owner storing the car confirmed this as he helped me get the car out of his back field and load it on a car hauler.I recently found on ****************** the mugshot of ***** who was arrested for Theft - False Representation - ******* (as well as resisting a police officer). It's in the public record - look it up. She's gone from getting sued to being arrested now.I've done all I can now to warn people. If you want to take your chances with her, do it at your own risk. She has a track-record that is hard to escape as evidenced by the reviews on this site.

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