Business ProfileforMerwin Oil Co. LLC

On 8/7/23, after connecting to the natural gas network in my area, I called the Merwin office to ask about what the procedure would be for removing the propane tank and how much it would cost. I was halfway into a 3-year lease, so I wanted to ask if there were any fees and if so how much they would be, since I have other propane heating options on my property that I could use the propane for instead. The person at the office said they had no idea what the fees would be, but they would have someone contact me. A few days later, I notice the propane tank is gone and my propane house line is cut off at the ground on both ends. Then, a bill comes in the mail for over a thousand dollars, itemizing breakage of lease, tank pump out fees, etc. I called the Merwin office again several times over the next two weeks. Each time, the person answering took down my information and said that **** would call me back. At this point, I have to assume that **** (and Merwin) is avoiding me. The plain language of the lease entitles Merwin to the fees they have demanded. That said, 1) my propane line was destroyed, and 2) I think it bad business to say well call you to discuss any fees and then just pull the rug out from under the customer.