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Business Profile

Insurance Companies

CONNECT, Powered by American Family Insurance

About

About This Business

CONNECT, Powered by American Family Insurance is located in Madison, WI. and services most of the United States except Alaska, Louisiana, Maine, North Dakota, Rhode Island, West Virginia, and Wyoming. Offering auto, home and personal liability umbrella insurance. 

BBB Accredited Since: 7/29/2021

Years in Business: 52

Products and Services

Auto Insurance, Home Insurance, Personal Liability Insurance, Specialty Insurance offered through in-house agency, Home Insurance, Personal Liability Insurance, Specialty Insurance offered through in-house agency

Business Details

BBB File Opened:
12/6/1972
Business Started:
12/6/1972
Business Started Locally:
12/6/1972
Date of New Ownership:
10/1/2020
Business Incorporated:
4/12/2002
Type of Entity:
Corporation
Alternate Names:
American Family Connect Insurance Agency, Inc.
Related Businesses:
American Family Insurance
Business Management:
Jill A Fochs, Director of Marketing

Additional Contact Information

Principal Contacts
Sharena Ali, President
Nina Pelton, Complaint Manager
Customer Contacts
Sharena Ali, President
Jill A Fochs, Director of Marketing
Nina Pelton, Complaint Manager
Fax numbers
Other Fax: (920) 330-5607
Additional Phone Numbers
Other Phone: (888) 239-9953
Other Phone: (800) 872-5246
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • leon y

    "Spoke to the most amazing customer service rep ever her name is Anana, she is out of ******, and was very helpful, empathetic, kind, and patient, she did everything to make sure I was taken care of and my needs were exceeded." ... Read full review

  • lexi C

    "This companys claims department is extremely unprofessional and disappointing. Even if you provide thorough documentation and receipts, they will still try to lowball you on your settlement offer." ... Read full review

  • Deepesh S

    "Amazing, amazing, amazing customer service. Connect team helped all together to assist in my situation." ... Read full review

View all Reviews

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