Business ProfileforSummit Contracting Inc.
Current Alerts For This Business
In the complaints, consumers allege that Summit Contracting, Inc. is not completing contracted jobs in a timely manner and that repetitive mistakes are being made.
On July 31st, 2019, BBB received a response from Summit Contracting regarding the pattern of complaints:
In regards to the pattern of complaints that Summit Contracting Inc. has had in the recent months, we have been working tirelessly to ensure each one of our customers concerns and/or complaints were addressed and handled in a timely manner. Many of the issues were with ordering times, and install dates. At this time, all but two of our customers are completely finished and satisfied. Two of our customers, ***** and *****, will be completed within the next two weeks. Discounts were issued if necessary, and communication has been kept up with all customers. To our knowledge, we do not have one single existing complaint from any of the customers listed, and will continue to work with our new customers to make sure they receive the best service possible. To ensure this, we have hired the appropriate trained, professional staff for ordering purposes, as well as implemented production managers to be in charge of the end product. We have also increased staff in our customer service department to take calls and be in daily communication with customers. We look forward to serving many more customers, and maintaining a high rating with the BBB.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 1232 Red Maple Rd., De Pere, WI 54115
- BBB File Opened:
- 5/21/2008
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Business Started Locally:
- 1/1/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Good As New
- Sturgeon Bay Wash
- Horizon Homes
- Business Management
- Mr. Chad M. Schampers, Co-Owner
- Jeffrey O'Brien, Representative
- Contact Information
Principal
- Mr. Chad M. Schampers, Co-Owner
- Jeffrey O'Brien, Representative
Customer Contact
- Mr. Chad M. Schampers, Co-Owner
- Jeffrey O'Brien, Representative
- Additional Contact Information
Phone Numbers
- (920) 217-8460Other Phone
Email Addresses
- Primary
- (920) 217-8460
Customer Complaints
0 Customer Complaints
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