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Consumer Finance Companies
Post Lake LendingThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1.03/5 stars
Average of 59 Customer Reviews
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Review fromCris H
Date: 09/11/2023
1 starFirst I want to say that I don't trust any business that you can't speak to anybody in the United States with we have our own laws here that are clearly different from a different country with that being said, I contacted these people because somebody clearly had applied for a loan in my name so I contacted them to try to find out some more information to get to the bottom of it the only thing they said they would do is remove my email address. When I questioned about what they were going to do about the fraudulent identity theft part their response was simply to remove my email address I told him I wanted to speak to somebody in the United States because clearly they're not and they would not do it thisPost Lake Lending
Date: 09/12/2023
Good day,Thank you for contacting Post Lake Lending.We apologize for any inconvenience. Post Lake Lending supports efforts to fight fraud in the lending industry. Information that we receive is via an online application that a customer would initiate, it requires that customers put certain information into the form as part of the application process. Our apologies for any disturbance, and hopefully the above information has provided more clarity. Also, we updated our system to delete all the information, so you won't receive any communication related to this matter.Regards,Post Lake LendingReview fromAnthony R
Date: 08/18/2023
1 starTried to payoff on date due. They would not let me. They did this just where they could charge me fees for another week. And put me on hold for a hour. Would not let me pay it off and still on hold.Post Lake Lending
Date: 08/22/2023
Good day,Thank you for contacting Post Lake Lending.We recognize that this must be challenging for you given the amount of time and attention you've put into it. Our apologies are very sincere for the inconvenience.Upon checking our records, you already spoke with one of our Support Representative and assisted you with your concern. The loan was already paid-off.If you require any further information, feel free to contact us at ************** or email us at [email protected],Post Lake LendingReview fromShannon R
Date: 07/16/2023
3 starsI requested a loan and if I don’t pay it off IMMEDIATELY it’s $180 a month in which I only borrowed $200 4 payments of $75 have already been paid…& I wanted to pay it off ..but had to let them know 3 days in advance .. I didn’t understand then and still don’t .. THE TOTAL AMOUNT FOR BORROWING $200 I WILL HAVE PAID $3,000 when Paid off finally. THAT IS INSANE ITS $895.99 is the interest .. THINK ITS MESSED UP I WAS DESPERATE BUT I could have borrowed $200 from a friend or family member ..THEY CALLED ME AND FROM what I looked up online your only allowed to charge $400% I don’t knowPost Lake Lending
Date: 07/20/2023
Good day,Thank you for contacting Post Lake Lending.We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process. Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back which we believe are competitive with other lenders. This is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs. We really want to help you. We can also provide you a new payment plan that will be suitable for you in order to settle your account. Please call us at ************** and ask to be transferred to the ********************* so we can best assist you.Regards,Post Lake LendingReview fromEdward S
Date: 07/13/2023
1 starPost lake is a scam, I received $200 and they charging $1689.00 they high jack my account it's crazy and they want stop its illegal what they doing to the customers.Post Lake Lending
Date: 07/14/2023
Good day,Thank you for contacting Post Lake Lending.We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process. Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back which we believe are competitive with other lenders. This is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs. We really want to help you. We can also provide you a new payment plan that will be suitable for you in order to settle your account. Please call us at ************** and ask to be transferred to the ********************* so we can best assist you.Regards,Post Lake LendingReview fromKAITLYN
Date: 03/04/2023
1 starHuge scam! I took out a loan for $375 and agree to pay 114.92 ONCE a month until paid off. Fast forward theyve charged me $679.82 in total and have taken $114.92 out of my account. TWICE a month since this started. Now they want me to make 2 more payments of $114.92 and another payment of $142.43 to "pay off" the loan. So basically they want me to pay in total $1153.17 for a $375 loan! The math isn't matching! They said it was over 700% interest! That means I've only paid off a little over $10 on my loan in over 3 months??Post Lake Lending
Date: 03/08/2023
Good day,We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges. Post Lake Lending NEVER charges pre-penalties.If you require any further information, feel free to contact us at ************ and/or email us at [email protected],Post Lake LendingReview fromTiffany C.
Date: 02/17/2023
1 starDO NOT USE THIS COMPANY! I have PAID OFF MY LOAN for the discussed pay off amount and they still sent my account to collections.Post Lake Lending
Date: 02/20/2023
Good day,Thank you for contacting Post Lake Lending.We recognize that this must be challenging for you given the amount of time and attention you've put into it. Our apologies are very sincere for the inconvenience.We invite you to get in touch with us at **************, and we'll do our best to address your issue.Regards,Post Lake LendingTiffany C.
Date: 02/21/2023
I will acknowledge that this company has reached out and has stated that they will correct the issue. However, I will leave my review until the issue is resolved. I am still highly dissatisfied with the way this issue was handled. It should not take a negative review on a BBB site in order to correct a customer-business issue.Review fromJessica P
Date: 02/08/2023
1 starIf there was any way I could give them 0 stars I would they did not discuss that the interest was 780%!!! I have already paid well over $600 when my loan was for only $400. I have asked the company to transfer me to their HR but they won’t do so. I have asked for a copy of my loan agreement cause the one that I signed is not in my email.Post Lake Lending
Date: 02/09/2023
Good day,
Thank you for contacting Post Lake Lending.
We are sorry for any inconvenience that you've had encountered. We understand that you feel that there are unexpected charges associated with your loan. During the loan underwriting process, you were made aware of certain charges or fees related to the loan as well as the APR. Under the Federal Truth in Lending Act and other applicable regulations, we are required to provide an accurate and comprehensive fee disclosure. The charges related to your loan were written out in the loan documentation which you agreed to during the lending process.
Before funding a loan, customers are advised of the total cost of their loan and the fees along with different plans to pay the loan back which we believe are competitive with other lenders. This is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs.
We really want to help you. We can also provide you a new payment plan that will be suitable for you in order to settle your account.
Please call us at 1-888-204-9549 and ask to be transferred to the Resolution Department so we can best assist you.
Regards,
Post Lake LendingReview fromTaryn M
Date: 12/01/2022
1 starThey are taking advantage of people in time of need. These tribal loan offices are horrible scammers. They KNOW they're up to no good too because these places say they are affiliated with the tribes in order to illegally charge people 800% interest rates on their loans because the tribes are "exempt" from state laws so they are intentionally doing this to scam people. I took out a $575 loan and they put an 762% interest rate and a $3,900 finance charge on it so overall for me to borrow $575.00 from them, I now somehow owe these people $4,512.60. They also called me probably 20 times in 2 days even after i told them i was busy and would call back when I was ready. DO NOT TAKE A LOAN FROM THESE PEOPLE!! They only have bad intentions. Tribal lenders have been an ongoing scam for a long time and this specific tribe who is affiliated with "Post Lake Lending" is called the "Sokaogan Chippewa Community Mole Lake Band of Lake Superior" which I decided to research and found court documents of this same tribe being on trial for scamming people before under a different lending office name.Post Lake Lending
Date: 12/09/2022
Good day.Thank you for providing Post Lake Lending with the opportunity to respond. We apologize for any inconvenience.Post Lake Lending is a lender subject to applicable federal consumer protection laws and, the laws of the Tribe. The the Tribes maintains its procedures for handling consumer complaints and ensuring compliance with applicable law.We encourage you to contact us at ************, and we will make every effort to address your concern.Regards,Post Lake LendingReview fromKendra N
Date: 11/16/2022
1 starIt is a scam and they try to call you repeatedlyPost Lake Lending
Date: 11/25/2022
Good day,Thank you for contacting Post Lake Lending. We apologize for any inconvenience. Post Lake Lending supports efforts to fight fraud in the lending industry. Information that we receive is via an online application that a customer would initiate, it requires that customers put certain information into the form as part of the application process. Our apologies for any disturbance, and hopefully the above information has provided more clarity. Also, we updated our system to delete all the information, so you won't receive any communication related to this matter.Thank you,Post Lake Lending
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