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Business Profile

Moving Companies

MKE Movers LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

This business has 1 alert

Complaints

This profile includes complaints for MKE Movers LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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MKE Movers LLC has 10 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/30/2022

      Type:Delivery Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

      [Please type your response here.]
      MKE Movers did not complete the service. They left furniture items they dismantled, at origin location, dismantled and never reassembled at destination, which they were supposed to do. They damaged several personal property items plus owners property. I paid for a quality service & a completed move, not billable hours which is all they seem to focus on. They never apologized or cared about the fact that their movers were unprofessional, damaged ********** items deliberately, verbally assaulted & threatened me. All they focus on was collecting their money, but not what they lied and misled me to believe they would provide as a full service moving company. They damaged and ruined my 75" Television, my sofa, loveseat and both of my beds. They are a horrible company and I reject their response to the fullest. They did not complete the job they were hired for.
      Regards,

      Princess ********* *********. I witnessed the moving crew rip & tear my **************** drop my bookcase/hutch, fail to remove the legs of the sofa & drop boxes marked, "FRAGILE GLASS, " down hard on to the floor. They lost pieces needed to reassembled my ********** left my son's bed disassembled. I called the main office to complain. The movers got upset that I called, began being even more aggressive & handling my personal property with reckless & gross negligence. When I said something to the movers for the 5th time, one of them verbally threatened & verbally assaulted me so bad to the point that I called the police. I also called the **** *********************, left him a message and he never called back. I texted him ********************** of what transpired. He read them all & ignored me. Since then he has avoided and ignored my complaints, ignored my claim forms filed/submitted & just simply refuses to correct the gross ****************************** his crew has displayed. They got their payment & want to wash their hands of me

      Business Response

      Date: 02/17/2023

      we completed the jobs per our terms of service 

    MKE Movers LLC is NOT a BBB Accredited Business.

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