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Business Profile

Hoverboards

Hoverboards.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hoverboards.

Information and Alerts

Important Information

Additional Info

3825 E Calumet Street, Appleton WI 54915 is a UPS store.

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

F

Reasons for Rating

  • Failure to respond to 24 complaint(s) filed against business
  • 26 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to be transparent about ownership, location, or products/services offered

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Service Area

  • Outagamie County, WI

Alert Details

This business has 2 alerts.

Pattern of Complaints

On October 31st, 2018, the BBB sent a certified letter to Hoverboards.com due to a pattern of concerns received by the BBB from consumers. 


As of July of 2021, the BBB has not received a response in regards to this pattern concern, nor have we received any responses for the complaints that continue to be filed against Hoverboards.com. 

Most of these complaints allege poor product quality, non-delivery of products, products delivered damaged, false advertising, and unresponsive customer service. 


As of March 9th, 2023, the pattern of complaints is still occurring among complaints.

Alert

Complaints Continue to Pour in Against Hoverboards.com   9/2/20

The Wisconsin BBB Warns Consumers of Online Hoverboard Retailer, 8/2/2019

 

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.