Business ProfileforClic Eyewear Inc.

I currently own a dangerously defective pair of reading glasses from this company; the finish is peeling off in a number of locations. Upon notifying the *** and sending them pictures and proof of purchase, ****** agreed in writing to let me buy a new pair of reading glasses of my choosing at 50% off retail due to the fact that this company vehemently refused to warrant this faulty product. I reluctantly accepted this offer given that they refused to provide me with any other options. I worked with ****** for 2 days viewing their website and picking a model to purchase at the reduced price that was the subject of our written agreement. When I was ready to place my order after expending a considerable amount of time on this, someone named ******** entered into the email trail and unilaterally revoked the written offer that I had already been given by the company she is employed with. A company is not allowed to revoke a written and accepted offer after the fact; period. When I informed ******** that to "bait and switch" a customer is unlawful, that I would report it to the authorities, and that I was demanding that she notify the owner(s) of the company that I would be filing complaints with the BBB and Attorney General who would then open investigations into their deceptive business practices - she ignored my request to correct her unlawful behavior. Despite negotiating with this company in good faith, they have given me no choice but to turn the details of this egregious situation over to the authorities who can finally put a stop to Clic Eyewear's outrageously unethical and unlawful deceptive tactics regarding their treatment of their customers. I will accept nothing less than for them to honor their written promise to me at a minimum; and I will not stop exposing their unacceptable behavior until they agree to do so. Otherwise, I will pursue investigations and damages....