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Find a Location

John's Finish Line has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • John's Finish Line

      109 93rd Ave SE Unit A Yelm, WA 98597-9229

    • John's Finish Line

      PO Box 2929 Yelm, WA 98597

    Business ProfileforJohn's Finish Line

    Muffler
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers This company provides full service auto repair, specializing in custom exhaust, brakes, radiators and alignments.

    Business Details

    This is a multi-location business.

    Find a Location

    John's Finish Line has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • John's Finish Line

        109 93rd Ave SE Unit A Yelm, WA 98597-9229

      • John's Finish Line

        PO Box 2929 Yelm, WA 98597

      Location of This Business
      109 93rd Ave SE Unit A, Yelm, WA 98597-9229
      BBB File Opened:
      12/5/2005
      Years in Business:
      19
      Business Started:
      12/1/2004
      Business Started Locally:
      12/1/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • John
      Business Management
      • Mr. John Mendes, Owner
      • Ms. Teresa R Mendes, Office Manager
      Contact Information

      Principal

      • Mr. John Mendes, Owner

      Customer Contact

      • Ms. Teresa R Mendes, Office Manager
      Additional Contact Information

      Fax Numbers

      • (360) 458-1031
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Spoke with John the owner on head gaskets on 2010 outback on 2/11 ,he said it be about ******* Like ******* cash deposit so I gave it and left car still requesting a written estimate before he did anything because he said he gota call and get price on parts first,.he said be on it the next week,by 2nd week of it being there I stopped in after no return calls and he said he got a ***** at ****** pro *** with a low mile engine that be cheaper to do then do the heads on mine,I said I need a written estimate before I agree and documented mileage.week 3 still no estimate and at that point I went to get my car and money back,I got the car but he will not return my deposit.claims my money tied up in ordering an engine yet he had no invoice and was told by me that I need written estimate and mileage before I agree to new engine and the day I picked the car up he hadnt had any parts or engine on site he just said he gota call and tell his ***** at pro*** that he didnt need the engine now.been to his shop 3 times and he keeps saying stop back the next day.very frustrated how he lies and does business.i have documented notes on all our interactions and do have a hand written receipt for my ******* cash deposit.what can I do at this point?
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William S

      1 star

      11/17/2023

      I had all my mechanic work done @ this shop...The owner realized how much I was spending on my cars...so he made up a story about how he needed money to take care of his granddaughter that he needed to help...so he asked me for money....so I gave him the money...He promised me he would return it ASAP....I kept going back to him asking for repayment....I could never get him to pin down a date for repayment.....so I thought he could pay me back with automotive work on my cars....but the more I thought about it..the more I realized that this man was a Thief......I did not want to patron his shop anymore.....My advise to customers of this shop is BUYER BEWARE!!!!

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