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Business Profile

Auto Repair

Rigby Automotive

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Camille G

    Date: 02/29/2024

    Most honest, reasonable, reliable mechanic in ********. Have been going to him for over 20 years.

  • Laura D

    Date: 02/13/2023

    Our engine had catastrophic failure and needed to be completely rebuilt. We were told it would take 2 weeks. After one month, they stopped taking our calls or answering texts or emails. We documented every attempt. After 4 months, we finally got our car back but the engine died within 24 hours so they took it back and it sat in their garage for another 3 months. When it was finally returned, it lasted a tad over 2 weeks until it died again. We had another mechanic look at it and he found that the check engine codes had been cleared and the engine had missing bolts, exposed wires, and a bent head gasket. We ended up trading it in for a new vehicle. I hate writing bad reviews but in this case, I really think buyers should be aware. It was the most stressful 7 months without a vehicle and little to no communication and no apology for such bad work and even worse service.

Rigby Automotive is NOT a BBB Accredited Business.

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