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Find a Location

Apex-PC Recovery LLC has 1 locations, listed below.

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    Business ProfileforApex-PC Recovery LLC

    Electronic Equipment Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Apex-PC Recovery LLC provides computer, laptop, game console, cell phone, hardware, custom repair and date recovery services.

    Business Details

    Location of This Business
    9100 NE Hwy 99 Ste 9102, Vancouver, WA 98665
    BBB File Opened:
    12/7/2021
    Years in Business:
    2
    Business Started:
    6/17/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Closed
    T:
    9:30 AM - 6:00 PM
    W:
    9:30 AM - 6:00 PM
    Th:
    9:30 AM - 6:00 PM
    F:
    9:30 AM - 6:00 PM
    Sa:
    9:30 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Nicholas Marrero, Member
    Contact Information

    Principal

    • Mr. Nicholas Marrero, Member

    Customer Contact

    • Mr. Nicholas Marrero, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took a laptop into this business for repair. The screen went out completely. It was only 15 months old. I was charged $631 for screen and labor. It worked fine but then started going out again about 6 weeks later. Owner refused to refund my money or do anything else. He said to contact the manufacturer of the screen, and that he was not able to get another one. He seemed to care more about the fact he was charged $585 for the screen but when I asked him why they were not standing behind it, he really gave no answer. He just stated he was unable to do anything else and that I could try contacting a manufacturer. Because Im disabled, just getting through my day is a challenge. He also posted false information in response to a review I posted on ******* stating that I brought the laptop in with a cracked broken screen and that it was outside the 90 day warranty. However, he had taken photos and emails previously that there was zero outside damage to the laptop when I brought it in. When I notified him the screen was going out again, it had been less than six weeks and I sent video showing the banding the screen was doing, exactly The same as before i paid him to fix it. Now ** having to spend another $468 to have geek squad repair it. I just the cost of the screen refunded. I m not worried about the $45 in labor. The cost was $585, according to him. I have extensive emails documenting everything.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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