Business ProfileforUS Air Ducts & Sky Builders Inc.
Current Alerts For This Business
On March 13, 2019, BBB recognized a pattern of complaints from consumers regarding service, advertising, customer service and sales issues. Consumers allege the business fails to complete services as promised and advertised. Consumers also allege when the areas that were to be serviced are inspected after the business leaves, they contain dirt & debris. Complaints indicate employees spend more time trying to upsell the consumer on further services and/or memberships than completing the job.
Complaints additionally indicate efforts to decline and refuse memberships are met with difficulty and further high-pressure sales tactics. Consumers allege their interactions with this business stemmed from coupons or ads to have these services completed for $39 to $69, later ending up with invoices ranging from $600 to $2,000, and 10-year contracts.
BBB found this pattern was reported on the owner’s former company, Family Fresh Air, Inc. which is out of business.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 5115 NE 94th Ave Ste A, Vancouver, WA 98662
- BBB File Opened:
- 9/12/2016
- Business Started:
- 11/4/2016
- Business Started Locally:
- 6/23/2015
- Business Incorporated:
- 6/23/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- US Air Ducts and Builders
- US Air Ducts and Sky Builders, Inc.
- Related Businesses
- Business Management
- Ms. Susanna Mornel, President
- Mr. David Moshe, Owner
- Ms. Lauren Moshe, Asst General Manager
- Contact Information
Principal
- Ms. Susanna Mornel, President
- Mr. David Moshe, Owner
- Ms. Lauren Moshe, Asst General Manager
Customer Contact
- Ms. Lauren Moshe, Asst General Manager
Customer Complaints
12 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
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