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          The Weed Patch has 1 locations, listed below.

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            Business ProfileThe Weed Patch

            Gift Shop

            Contact Information

            310 E Dalby Rd Unit 300

            Union, WA 98592-0711

            Visit Website
            (800) 876-5230

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers home decorations, custom furniture, handmade soaps and bath salts.

            Business Details

            Location of This Business
            310 E Dalby Rd Unit 300, Union, WA 98592-0711
            BBB File Opened:
            9/14/2006
            Years in Business:
            39
            Business Started:
            1/1/1985
            Business Started Locally:
            1/1/1985
            Business Incorporated:
            9/16/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Weed Patch, LLC
            Business Management
            • Mr. Chris Tindall, Member
            • Mrs. Janene Tindall, Member
            Contact Information

            Principal

            • Mr. Chris Tindall, Member

            Customer Contact

            • Mr. Chris Tindall, Member
            Additional Contact Information

            Fax Numbers

            • (801) 640-5804
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/10/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On October 17, 2023 I placed an order for a kitchen towel, it was listed as being in-stock. One to two weeks processing, cut it a little close for the event, but a little late was fine. It is now 18 working days, and 24 calendar days, so over three weeks no matter how you look at it, and no confirmation email, no shipping information. I know shipping will he delayed as the holidays get closer. An order in mid-October should not take this long to process.Like others I have left two voicemails (today's was angry by the end), and sent an email using the contact form online. No response. Nothing. But they were quick to process my payment through PayPal. I would have contacted via ********* but it hasn't been updated since October 2022, why bother?I would be very understanding of a family emergency, or something like that, but their website is updated, and no announcements on the site, voicemail, or ********* Communication is key.I am very angry that a week after the wedding, I still don't chave a complete gift because of this shop. I wanted to order through not- Amazon, and support a small business, but this is ridiculous. Three weeks for an in-stock kitchen towel is totally unnecessary. I was just going to ask for expedited shipping, at thier cost. At this point, with no communication, I'm seriously considering a refund request and fraud complaint through PayPal.If I could leave a negative Yelp or ******** review, I would. Customers deserve better then this, and there should be a way to warn others.
            Read More
            Read 9 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            M. C.

            06/23/2023

            On 5/31/23 I ordered a set of patriotic ornaments and paid through PayPal. The charge was posted to my credit card on 6/2/23. I received an email on 6/6/23 that my order was sent with an order number and a **** tracking number. On 6/16/23 a check on the tracking number said the package was delivered to the sender in *********. I have sent two emails and have twice called the customer service number which is never answered and have left two messages. No response from the company. Im worried Ive been scammed.

            The Weed Patch Response

            06/25/2023

            Hi ******!

            We actually responded to your emails, plus we shipped out a replacement for your ornaments via ***** Your order came back to ** with an incorrect shipping address, which was determined to be due to a glitch with **** and our shipping software, so we shipped out your order again immediately to you.  You should have had that tracking show up in your email - and since we used an alternate gmail account, please check your spam folder, because those generally don't have issue with delivery.   Thank you so much, *****

            Customer Response

            06/26/2023

            I did receive an email from The Weed Patch store on 6/23/23. I received a nice apology and was told my package would be resent that day. I received my order today 6/26/23. All is well. Thank you.

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

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