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Business Profile

Collections Agencies

YCCS A National Collection System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for YCCS A National Collection System's headquarters and its corporate-owned locations. To view all corporate locations, see

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YCCS A National Collection System has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/13/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 21287763

      I am rejecting this response because: YCCS A National Collection System has not sent me a copy of the contract I originally requested on 2/27/2022; because they lied and never sent me what I requested till 14 months later. I have sent certified mail on 2 occasions and they continue to be unethical and dishonest in their communication tactics so they can use that as an excuse to increase interest rates on my "supposed debt." Please review my new attachment with new certified letter receipts and a new dispute letter. 

      Sincerely,

      **************************************** because I never signed a binding contract/agreement with this company. I informed ****** that 14 months prior I spoke with someone at YCCS and was never sent a copy of the contract. ****** informed me that YCCS did. I asked for proof and ****** said they had no proof they sent me the contract I requested 14 months prior.Attached is a copy of the contract with the **************** YCCS is collecting for. Nowhere on the contract is my signature. The CrossFit owner states on page 10 that "*************************** signed up herself, *************************** and her son *************************." I never signed anything, and my name is singed nowhere on the contract. ****** also lied to me during a recorded call by stating my signature was on the contract. There are 3 signatures on the contract, and all are from ***************************. I have highlighted all areas in orange that make it evident the signatures are not mine. Information for me is also wrong as an emergency contact (page 12).

      Business Response

      Date: 03/08/2024

      Please see attached. 

    • Initial Complaint

      Date:06/30/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

       
      Complaint: 20259339

      I am rejecting this response because:

      This is a crock of c*** You can clearly see by the document I am uploading that the first time I was made aware of this overdraft because I was out of town in November was December 22 2022. You can also see the account was as of November 22nd which I was not available. The pin and the account number are on the document. By the time I got home it was too late they already turned me over to the credit bureau. I did make the payments as you can see attached. This is a power play and nothing else. I do not accept their response, not whatsoever. Maybe I need to file a complaint with the *** as well. These are extenuating circumstances. 


      Sincerely,

      **** And *************************

      above water then you have creeps like this who come along and destroy everything. They said it would go against their agreement with the credit bureau which is totally false. It's a company decision, not a credit bureau decision.

      Business Response

      Date: 07/12/2023

      Attach is our response to case number 20259339.

      Thank you!

    YCCS A National Collection System is NOT a BBB Accredited Business.

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