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            Business ProfileTrue Hair Depot

            Hair Pieces

            Contact Information

            2122 S G St

            Tacoma, WA 98405-4338

            Visit Website
            (253) 988-1930

            Business hours

            7:00 AM - 10:00 PM
            Business Hours
            7:00 AM - 10:00 PM
            7:00 AM - 10:00 PM
            7:00 AM - 10:00 PM
            7:00 AM - 10:00 PM
            7:00 AM - 10:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Overview

            True Hair Depot provides hair extension services.

            Business Details

            Location of This Business
            2122 S G St, Tacoma, WA 98405-4338
            BBB File Opened:
            10/6/2022
            Hours of Operation

            Primary

            M:
            7:00 AM - 10:00 PM
            T:
            7:00 AM - 10:00 PM
            W:
            7:00 AM - 10:00 PM
            Th:
            7:00 AM - 10:00 PM
            F:
            7:00 AM - 10:00 PM
            Sa:
            7:00 AM - 8:00 PM
            Su:
            7:00 AM - 8:00 PM
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            10/12/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            On Saturday 10/01/2022 I purchased 3 bundles of hair from True Hair Depot for a work event I have on 10/06/2022 I paid her $215 for the hair. The woman I purchased from said her hair was 100% human can be washed and colored to match my natural hair color. I got the hair colored twice and it did not take to the color at all (which indicates the hair is not human). I texted her letting her know what was happening and sent her a picture. From the beginning she was no help saying it was my fault and I must have done something wrong to the hair no one else has had an issue but me. Very rude and disrespectful called me a liar told me she was not giving me a refund or new hair even after letting her know it was done professionally. I let her know Id be filing a complaint against her and she said she didnt care I can call whoever I wanted. Im so hurt by this situation I dont know what Im going to do for my work event. Its a new company my first event and this has happened.
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            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB Great West + Pacific

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