ComplaintsforAbility Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The business while perfoming a fixing the disable van important features where damaged and they don't want to continue fixing. it is very important to continue working to at least return to us same as we took it. the current status make the van unusablle and danger for wheel chair user and caregiver. and in this time of COVID we can take to life needed appointment.Business response
06/21/2021
Kersey has engaged with the customer and has agreed to continue the diagnosis process. This has been reviewed with the customer, and she has agreed to continue working with us. As of now, both parties have reached a solution.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.