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Find a Location

Trucks Plus has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Trucks Plus

      10401 Lake City Way NE Seattle, WA 98125-7747

    Business ProfileforTrucks Plus

    Truck Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10401 Lake City Way NE, Seattle, WA 98125-7747
    BBB File Opened:
    10/16/2019
    Years in Business:
    8
    Business Started:
    9/29/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • APX Auto Brokers, LLC
    • Daytona Motors
    • SDP Motor Co
    Business Management
    • Mr. Spencer Pemberton, Member
    Contact Information

    Principal

    • Mr. Spencer Pemberton, Member

    Customer Contact

    • Mr. Spencer Pemberton, Member

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I'm bought a car 2 weeks ago at trucks plus, I'm a broke disabled student and was on a budget and found a Tiguan online. I went in there and the salesperson was very nice and told me that he drove this car all the time and that it was a great car we discussed the trade-in value for my car and what I was going to pay. I got $2,500 for my **** focus and then paid $6,000 cash which was most of what I had. We rush and the salesperson promised that everything was good. The day after I get home with the car I realized that the heater blew out but that it didn't actually get hot. I drove it back and they had their mechanic look for it look at it for a full day and couldn't figure it out so they had to order parts. I needed the car so I had it myself the next day and then the day after that brought it in and they have it for 2 days and then said they basically replace the whole cooling system but couldn't figure out what was going on that the previous owner might have done something to the radiator . A few days later while I was driving the car broke down I waited in the freezing cold for 6 hours. When I called trucks plus they said that it was my fault for buying a used car when I asked if I could get it towed there they asked me what would they want with a broken car. They said that it was my fault for not getting the warranty, that it didn't matter that it had only been a week. That I should be grateful because they replace the whole cooling system which is what blew. I had it towed to VW ******* in ******* which trucks plus also refuse to help. At VW they said that the cooling system was destroyed. I'm disabled and this caused very much and it still causing chaos and giving me panic attacks I gave them all my money and they basically laughed at me.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chirs C

    5 stars

    01/11/2024

    I recently had a fantastic experience with Trucks Plus NW when purchasing a used car, and I can't express my satisfaction enough. From the moment I stepped onto their lot, the staff was incredibly friendly and helpful. What stood out the most was their commitment to going above and beyond to ensure a smooth and positive car-buying process.One of the highlights of my experience was their dedication to helping me secure financing with a low payment that fit comfortably within my budget. The team at Trucks Plus NW worked diligently to explore various options and went the extra mile to find a financing solution that worked for me. This personalized approach made me feel valued as a customer.Moreover, I was pleasantly surprised when they offered to include a warranty with my purchase. This added layer of protection provided me with peace of mind, knowing that the dealership stands behind the quality of their vehicles.The attention to detail and customer care exhibited by ********************** NW truly sets them apart. The entire transaction felt seamless, and I left the lot with a reliable vehicle, a budget-friendly payment plan, and the assurance that I made the right choice. I highly recommend Trucks Plus NW to anyone in search of a positive and stress-free car-buying experience.

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