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Find a Location

Goodbill Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGoodbill Inc

    Medical Billing
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.72/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Goodbill Inc offers medical billing assistance, analysis, and negotiation services.

    Products & Services

    Medical Bill Negotiation Assistance Services, Medical Billing Assistance, Analysis, and Negotiation Services

    Business Details

    Location of This Business
    Seattle, WA 98103-8224
    BBB File Opened:
    1/12/2023
    Years in Business:
    2
    Business Started:
    12/8/2021
    Business Incorporated:
    1/25/2022
    Accredited Since:
    1/13/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Patrick Haig, President/Co-Founder
    • Ms. Leslie Kwoh, Customer Support
    • Mr. Ian Sefferman, Secretary
    Contact Information

    Principal

    • Mr. Patrick Haig, President/Co-Founder
    • Mr. Ian Sefferman, Secretary

    Customer Contact

    • Mr. Patrick Haig, President/Co-Founder

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I started the process with Goodbill on February 19, 2024. I was able to provide necessary documents and on April 2, 2024 they notified me that everything had been received and the coders were working on it and it would take 7-10 days for them to complete their review. On day 8, I sent an email just to check in and I was notified that even though I gave access to ****************** they couldnt pull documents. Zero communication, zero care that I had been lied to and just sitting and waiting. When I brought this to their attention it was an, oh well. My bills havent been paid and Ive been waiting, now risking late payments all for this inconsiderate company to have wasted my time.
    Read More

    Customer Reviews

    53 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tina S

    5 stars

    04/16/2024

    The GoodBill process was incredibly easy to navigate. When I had a question about one of the steps, I received a quick response.GoodBill kept me updated throughout the process. It took less than three weeks, from start to finish, to receive a negotiated offer. 41% off!

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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