Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety.  "Helping people live safer, more secure lives" since 1912.

Products and Services

Car Insurance, Motorcycle Insurance, Personal Liability Protection, Homeowners Insurance, Renters Insurance, Condominium Insurance, Personal Liability Protection, Flood Insurance, Identity Fraud Expense Coverage, Commercial Insurance

Photos and Videos

Business Details

BBB File Opened:
1/1/1971
Business Started:
1/1/1912
Business Started Locally:
1/1/1923
Business Incorporated:
11/28/2001
Type of Entity:
Corporation
Alternate Names:
Liberty Mutual Group
Liberty Mutual Insurance
Liberty Mutual
Liberty Mutual Holding Company Inc
American Economy Insurance Company
American States Insurance Company
American States Insurance Company of Texas
American States Lloyd Insurance Company
American States Preferred Insurance Company
First National Insurance Company of America
General Insurance Company of America
Insurance Company of Illinois
Safeco Insurance Company of America
Safeco Insurance Company of Illinois
Safeco Insurance Company of Indiana
Safeco Insurance Company of Oregon
Safeco Lloyds Insurance Company
Safeco National Insurance Company
Safeco Surplus Lines Insurance Company
Safeco Insurance Company
Safeco Insurance
Safeco Corporation Seattle Region
Business Management:
Ms. Krista A Young, Consumer Affairs
Ms. Rebecca L Fann, VP
Mr. Edmund F Kelly, Chairman, President, and Chief Executive Officer
Number of Employees:
45000

Additional Contact Information

Principal Contacts
Ms. Krista A Young, Consumer Affairs
Mr. Edmund F Kelly, Chairman, President, and Chief Executive Officer
Customer Contacts
Ms. Krista A Young, Consumer Affairs
Fax numbers
Other Fax: (503) 844-9421
Other Fax: (541) 343-8960
Additional Phone Numbers
Other Phone: (425) 376-7700
Other Phone: (206) 241-0335
Other Phone: (503) 697-0308
Other Phone: (253) 927-6555
Other Phone: (425) 637-9680
Other Phone: (425) 485-4484
Other Phone: (800) 208-3045
Other Phone: (503) 231-4125
Other Phone: (503) 844-9353
Other Phone: (503) 639-6861
Other Phone: (541) 344-1836
Other Phone: (541) 776-9920
Other Phone: (360) 705-0600
Other Phone: (503) 671-7339
Other Phone: (541) 344-3376
Additional Websites
Website 1

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

  • The company states that they are licensed to operate in all 50 states, the District of Columbia, Puerto Rico and all provinces in Canada. The company states that their insurance offerings and services comply with each state’s regulations.

Additional Information

Other Resources
Washington Office of the Insurance Commissioner
5000 Capitol Blvd SE
Tumwater WA 98501
Phone Number: (800) 562-6900
http://www.insurance.wa.gov
[email protected]
Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Business Categories
Insurance Companies

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.