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Find a Location

Masterpark has 1 locations, listed below.

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    Business ProfileforMasterpark

    Parking Facilities

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers airport valet parking.

    Business Details

    Location of This Business
    2907 S 170th St, Seatac, WA 98188-3505
    BBB File Opened:
    9/13/2007
    Years in Business:
    38
    Business Started:
    3/15/1986
    Business Started Locally:
    3/15/1986
    Business Incorporated:
    1/1/2001
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Masterpark Lot A
    • Masterpark Office
    • Masterpark Lot B
    • Masterpark Lot C
    • Masterpark Garage
    • Mpark
    Business Management
    • Mr. Jed Goniu, Member
    • Troy Patrick, Manager
    Contact Information

    Principal

    • Mr. Jed Goniu, Member

    Customer Contact

    • Mr. Jed Goniu, Member
    Additional Contact Information

    Fax Numbers

    • (206) 444-6322
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay R

    1 star

    11/09/2022

    DO NOT GO HERE!!!!Parked at the Garage because my flight was getting back way late - 1AM - and I wanted my vehicle to be ready to go. Upon arrival I notified them I was ready for pickup. 20 Mins later I arrived at the garage, but where was my vehicle? Not to be seen. The excuse I was given "not enough drivers here this late". So how is that the customers problem? When my vehicle was finally brought to me, I mentioned to the driver about this being unacceptable and was complaining to corporate and he laughed in my face. The next day, I called the manager of the garage and all he could say was "Sorry, that's late at night and we don't have many people on-hand" - I asked "how is that my problem?" He had no answer. When I said I was running it up the "corporate ladder" his response was "do what you gotta do" - seriously? I then left a message for the ** of Operations, but I've yet to get a call back.I gave them feedback via their email soliciting feedback and told them what happened and that I would never come back and would make sure all of my friends and anyone traveling knew this.A few hours later I received a call from someone who identified themselves as the "Marketing Director" saying they read my feedback & reviewed the video of my arrival and it did appear the person bringing my vehicle to me had a "smirk" on his face but they couldn't hear the audio, and this employee would be dealt with. Again, I got the story 'we don't have many people on-hand that late' and I told him the same exact thing I had in my review and that I would never come back. This guys attitude changed like *************** "Well thank you very much, Sir!" he said in a very sarcastic way with a strong & elevated voice. Then he continued with "Let me tell you something" and proceeded to get belligerent, so I hung up on him. Seriously? Here is the "Marketing Director" lashing out at a customer - VERY UNPROFESSIONAL!!!!DO NOT GO HERE!!!!!!

    Local BBB

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