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          Price Ford Lincoln has 1 locations, listed below.

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            Business ProfilePrice Ford Lincoln

            New Car Dealers

            Contact Information

            3311 East Highway 101

            Port Angeles, WA 98362

            Visit Website
            (360) 457-3333

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales and service of new and used automobiles, service and parts.

            Business Details

            Location of This Business
            3311 East Highway 101, Port Angeles, WA 98362
            BBB File Opened:
            1/16/1996
            Years in Business:
            52
            Business Started:
            1/1/1972
            Business Started Locally:
            1/1/1972
            Business Incorporated:
            10/30/1995
            Type of Entity:
            Corporation
            Business Management
            • Mr. David Price, Member
            • Brandon Johnson, General Manager
            Contact Information

            Customer Contact

            • Brandon Johnson, General Manager
            Additional Contact Information

            Fax Numbers

            • (360) 457-1230
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            We purchased a used vehicle from Price **** in August. We were sold on the full drive train warranty. In October, a small rubber seal popped out of a cylinder. They fixed it. We got less than 8 miles down the road, It came out again. This time they came to our house and fixed it again and promised to make it right. You got it. we maybe made it 5 miles until all the gauges came on and our engine was out of oil. Same thing happened again. They have had our vehicle for nearly 2 months now, and we just keep getting the run around. My advice. Never get the warranty, they won't honor it.
            Read More
            Read 4 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            L. R.

            12/12/2022

            Same vehicle problem - three times for service/or visit and each time the ****************** assured me the problem was fixed. It still isn't fixed. On the third, the Service Manager gave me a new diagnosis and costly recommendation based upon his own ***************** Bulletin. But he didn't read it carefully as the *** does not apply to my vehicle's problem. Ive learned that Price Ford ****************** is either incapable of listening or incompetent, and its members will fabricate excuses for their attempts.

            Price Ford Lincoln Response

            12/13/2022

            We have reached out to the customer prior to this submission and since this submission. Our goal is to find a mutually acceptable remedy and to do so in a timely and affordable fashion. We have offered to absorb any labor costs and provide a loaner vehicle while we do so. Price **** will continue to work towards a resolution on a problem that is only presented during cold starts and when drive is initially engaged.

            Customer Response

            12/21/2022

            Price *********************** contacted me and offered to review their work and conduct another diagnosis/inspection to resolve the matter. Price **** offered to repair the vehicle if I would puchase the parts which I found reasonable. Subequently, the inspection showed that a faulty part as part of the ************ (under warranty) had caused other parts to fail. In the end, as the part was under warranty, Price **** did not charge me the costs of parts or labor, a very fair resolution.I want to personally thank the head of the ******************* Mr. **** for his effort to keep me up-to-date with the repairs and offer a loaner vehicle during repairs. I also want to thank the General Business Manager for responding so quickly to my concerns.

            Local BBB

            BBB Great West + Pacific

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