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Business Profile

Lawyers

Clearwater Law Group, Inc., P.C.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Clearwater Law Group, Inc., P.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Clearwater Law Group, Inc., P.C. has 3 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/21/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************************* <****************************>Mon, Feb 20, 11:03 PM (7 hours ago)to Clearwater, Hi, I want confirmation today that you have issued a full credit of $4,000. To remind you the judge spoke to your client ******************************* of your attorneys failing job on this matter. Not because we are mad at the outcome.I don't want to do reviews, do malpractice suit although my attorney **************** said I am eligible.or get the ********** *************** involved, but, I will if needed. I just want my money back. In lieu of the representative's poor performance. Even other staff said the job we paid for was not done.The judge gave us a month and told us new counsel would be beneficial. I NEED THAT MONEY ASAP TO CONTINUE ON. *********************************** On Mon, Jan 23, 2023 at 10:19 AM ************************* <****************************> wrote: Thank you! Kindly, **************************** On Mon, Jan 23, 2023 at 9:50 AM Clearwater Law Group <*******************> wrote: Logo Payment Receipt $ ******** Clearwater Law Group *********************************************************************************** ************** Account Holder ************************* **** Unit A ****************************************************** Payment Summary Account: Operating Reference: ******************************* Amount Paid: $2,000.00 Payment Method: MasterCard Card Number: **************** Entry Mode: Manual Auth Code: ****** Payment Date: January 23, 2023 09:29 am Transaction Id: ******** We have 3 emails to dispute the denial all jpeg one even said the lawyer messed up. ************************************* le:///C:/Users/******/Desktop/2.jpg le:///C:/Users/******/Desktop/3.jpg Read that ***** says he attorney did not do his job then after she speaks to owners she says he did.

      Business Response

      Date: 03/01/2023

      Unfortunately we are not at liberty to discuss any attorney-client privileged information on a social media platform.  If the client wishes to discuss any concerns or requests, the client is welcome to contact our office.

    • Initial Complaint

      Date:01/13/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They take your money and do nothing and will not return it or send statements.

      Business Response

      Date: 01/26/2023

      This is completely false.  We do not take anyone's money and then do nothing on their case.  Every case is different, and each case has a different timeline.  Unfortunately, some clients are unreasonable and want us to do work on their case and have it complete within a very unreasonable time frame.  We cannot discuss your case on this platform as it is a public platform, but if you have questions or concerns, please contact our main office to speak to the bookkeeper and/or management.

    • Initial Complaint

      Date:08/24/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I filed a BBB and Bar complaint against clearwater back in March for not doing what they where hired for in a timely manor. They ended up quitting on me because of these complaints. Because I started talking to another lawyer since I had my paper work sent to a new lawfirm and clearwater also sent them my refund check instead of sending it to me. That firm forwarded the check to me certified mail but it got lost. I reported this to clearwater at the end of April. It is now the end of August and I still have not received my refund from my retainer. This firm owes me just over $3,000 and they are not putting any effort into getting me the money they owe me.

      Business Response

      Date: 09/06/2022

      ********************** allegations are incorrect, and unfortunately we are not at liberty to discuss the facts about your matter in a public forum.  Please feel free to contact our office if you have any questions or unresolved issues.

    Clearwater Law Group, Inc., P.C. is NOT a BBB Accredited Business.

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