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          South Sound Radiologists Inc PS has 1 locations, listed below.

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            Business ProfileforSouth Sound Radiologists Inc PS

            Radiology

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers radiology services.

            Business Details

            BBB File Opened:
            11/18/2002
            Years in Business:
            51
            Business Started:
            11/1/1972
            Business Started Locally:
            11/1/1972
            Business Incorporated:
            11/30/1972
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Ian Timms, President
            • Mr. Robert Usher, Operations Director
            • Tremont Parrino, Principal
            • Gordon Dhanda, Principal
            • Ms. Carolyn Smith, Member
            Contact Information

            Principal

            • Mr. Robert Usher, Operations Director
            • Tremont Parrino, Principal
            • Gordon Dhanda, Principal
            • Ms. Carolyn Smith, Member

            Customer Contact

            • Ms. Carolyn Smith, Member
            Additional Contact Information

            Fax Numbers

            • (360) 493-4603
              Primary Fax

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/08/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I am the husband of *****************************, and have been trying to be reimbursed for the $250 that was paid to South Sound Radiology of ******* for services rendered by ***************************** on 09/29/21. ******'s patient number is: 204007-SOSR.The claim was originally denied by her insurance provider Providence Health Plan of OR. because MyDocBill who does the billing for SSR of Olympia, did not follow the Providence Health of OR. procedures by first sending the claim to Allegiance (CIGNA) for repricing first. I paid the $250 from my checking account to SSR of Olympia on 12/29/2021 before I was informed by Providence Health of OR. why the claim was denied. Several other claims were denied, and I contacted Providence Health of OR., and passed on this information and the needed procedures to the individuals I spoke with at MyDocBill. Those claims were resubmitted properly and paid by Providence Health of **** contacted MyDocBill on several occassions being assured that they would resend the 9/29/2021 claim through the proper channels back to Providence Health of OR. On May 6,2022 Providence Health of OR. informed me that the plan paid this claim, and our responsibility was $0.00. I waited a month and did not receive any reimbursement back from SSR of Olympia. I the proceeded to contact MyDocBill to find out what was holding up the reimbursement. After three attempts over the past 3 months, and getting form letters (emails) I am filing this complaint.I have all documentation and copies of correspondence, dates, payments etc.All I am asking for is my reimbursement for the $250.My wife ******, has Alzheimers, and I explained this to the MyDocBill people from the beginning. Please let me know what other information, etc. you need and I will provide it.Thank you,*********************
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            Customer Reviews

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