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Find a Location

Nautilus Construction and Management LLC has 1 locations, listed below.

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    Business ProfileforNautilus Construction and Management LLC

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3033 Robin Ln, Oak Harbor, WA 98277
    BBB File Opened:
    10/21/2013
    Years in Business:
    11
    Business Started:
    12/14/2012
    Business Started Locally:
    12/14/2012
    Business Incorporated:
    11/1/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Lisa Lerch, Manager
    Contact Information

    Principal

    • Lisa Lerch, Manager

    Customer Contact

    • Lisa Lerch, Manager

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Robert D

    1 star

    07/17/2023

    I would not recommend using Nautilus ***************************** for any construction projects. ***************** doesnt stand behind his work, doesnt return phone calls and does poor-quality work. I bought a house he built for approximately $1.7 million. Every nail (literally hundreds) on the two-story portion of my house that was used to hold the cement board in place has started popping out. (See Picture) *** blamed it on the wind. He should have used screws but took a shortcut to save money.I called *** to discuss all this. It took many calls before he could work me into his busy schedule. He showed up and then literally disappeared for two months. I called him once a week and texted but he was too busy to give me the courtesy of a return phone call. My girlfriend even tried calling him and we reached out to his wife and got no response.*** eventually sent me an email telling we he only warranted his work for one year. I sent him some current **************** case law saying that for construction defect he was liable for 6 years. *** didnt seem to care and made it clear he didnt stand behind his work. He told me I didnt have a leg to stand on because that was just the way things were on the island since he was in such high demand.I let *** know that my time had value too and I wasnt going to keep asking him to stand behind his work much longer. He eventually agreed to fix some of the defective work he had done but would not commit to a time because he was too busy. I told him I had been after him for two months and would give him two more months to get the work done. A week later he said he didnt respond well to threats and was not going to honor his word or his verbal agreement with me from a week earlier. Early on *** had promised me he would respond to my communications within 24 hours and of course, he never honored that.

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