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Business Profile

Podcast

The Simple Life

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never used this product ...I have never received any product and have been charged 69 per month for 9 months... cannot reach them at all no phone number that is active..sent email but no
    response charging credit card that ends in 7107

  • Initial Complaint

    Date:06/27/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB,I just noticed a charge on my credit card and had no idea of what it was for. My credit card company told me who was billing my credit card, The Simple Life. ******************************** is their email.The Company address I put down was a Company with the same name, not sure if they are the right company or not. I have emailed them and asked them for their company address and phone numbers.I remember looking at their web site to learn more about intermittent fasting. I had looked at several different sites to learn about intermittent fasting. The Simple Life site asked for my name, address and email address. there also was a spot for your CC#. My computer fills in all of the information. After reviewing and seeing what the cost was, I didn't even want to do the trial that they offered. I erased all of the information that was on the form. When I was erasing the CC#'s, I'd erase one number and another credit card # would pop up. After I thought all of my information was gone I left the site. My intention wasn't to purchase anything or do a trial. When I noticed the charges on my CC, I emailed them to get a refund and they refused to do that. 12/04 billed $17.98 01/03 billed $29.99 02/03 billed $29.99 03/03 billed $29.99 04/03 billed $29.99 05/03 billed $29.99 06/03 billed $29.99 Total amount billed: $197.92

  • Initial Complaint

    Date:04/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed for a free trial ti this horrible app and then they charged me for a $29.99 when I never agreed to pay for a monthly payment i never liked the app I pay $4.99 for the trial and i didnt like it and now they told me they cant do a refund because i never used the app, what kind of joke is this, I want my money back immediately.

  • Initial Complaint

    Date:09/05/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The refund policy stated I could cancel at any time during the trial period. This is not what I expected. I contacted customer service and they just offered to reduce the price. This is a rip-off. I communicated with ******* and ****** who were no help. Please pull the transcript. I was clear that I would submit a BBB complaint. ******* decided it was more important to upset a customer than issue a ***** credit. It's actually less than that if I was to take the partial credit. How wise is that. I will also be blogging this experience.

The Simple Life is NOT a BBB Accredited Business.

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