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Business Profile

Skin Care

Tag Be Gone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Skin Care.

Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/06/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order once and I keep getting their product after many times telling them to stop sending me Tag Be Gone.

    Business Response

    Date: 04/08/2024

    I have cancelled your subscription.  Please allow 5-7 business days for the credit to post.

  • Initial Complaint

    Date:03/27/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pay Fx Tag Be Gone keeps trying to debit my account for $18.94. This is the first I have heard of this. I even went through all of my emails, searching for the name and amount, and nothing. I canceled my card, and they tried again.

    Business Response

    Date: 03/29/2024

    We are not Pay Fx Tag Be Gone.  You have the wrong company. I would suggest contacting your card company for the phone number or correct information as you are not our customer so we cannot do anything for you.

  • Initial Complaint

    Date:03/13/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never subscribed to tag-be-gone. I do not want this product. I certainly would never pay $59.99 a month for a tiny bottle of skin tag remover that I have never used nor do I want. This is fraud. I have been charged $59.99 11/7/23, $59.99 12/7/23, $9.99 & $59.99 1/8/24, $59.99 2/6/24, and $59.99 3/7/24. I can send all of the bottles back and I demand a refund. This is a horrible scam. Cancel this subscription and refund my money.

    Business Response

    Date: 03/13/2024

    I have cancelled your subscription and processed a refund in line with our policy. Please allow 5-7 business days for the credit to post.

  • Initial Complaint

    Date:03/06/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered tag be gone and now they send a bottle every month and charge my credit card $59.99. I did not order a subscription. I do not want anymore of the product and for them to stop charging me. I cant find how to cancel this.

    Business Response

    Date: 03/07/2024

    I have cancelled your subscription.  Thank You

  • Initial Complaint

    Date:02/28/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1 bottle of Tag-Be-Gone was ordered on 12/12/23 for a price of $89.99. I have been billed 2 recurring payments of $59.99. One on 1/10/24 was denied as it was not authorized. The charge came through again on 1/22/24. Another charge came through on 2/24/24. This was also not authorized. I have tried calling ************ since 2/1/24. I have left messages and got no answer. Immediately stop billing these charges and refund unauthorized charges. Also, when going to the tagbegoneskintagremover.com website and clicking on the green button "Try for yourself", you are taken to the tryskinfix.com website now.

    Business Response

    Date: 02/29/2024

    I have cancelled your subscription and processed a refund.  Please allow 5-7 business days for the credits to post

  • Initial Complaint

    Date:02/28/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered one bottle of tag be gone for 5.99. Now I am billed $5.99 plus $59.99 every month. I dont know how to cancel something I never subscribed to.

    Business Response

    Date: 02/29/2024

    I have cancelled your subscription and processed refunds. Please allow 5-7 business days for the credits to post

    Customer Answer

    Date: 02/29/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:02/26/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Vendor continues to ship product as it is a subscription vs. A one time buy

    Business Response

    Date: 02/27/2024

    I have cancelled your subscription and processed a refund within our policy. Please allow 5-7 business days for the credit to post.

  • Initial Complaint

    Date:02/04/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered one bottle of tagbegone and they continue to charge me $9.99 and $59.99 every month and I can't find out how to cancel the subscription. I didn't ask for a subscription I only asked for 1 bottle this company needs to be shut down for stealing peoples money.

    Business Response

    Date: 02/05/2024

    I have cancelled your subscription. Thank You

    Customer Answer

    Date: 02/05/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:02/03/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These pills keep coming out of my account have been trying to cancel it

    Business Response

    Date: 02/05/2024

    Your subscription was cancelled when you called in to our customer support team on 2/3/24

  • Initial Complaint

    Date:01/31/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I refused a package just yesterday (January 30, ****) from Tag-be-Gone. I have contacted their customer service on January ***** of several times that I have told them to cancel my subscription. Their product does not work. I will continue to REFUSE their product. I don't wish any further contact from the company.

    Business Response

    Date: 02/01/2024

    I have cancelled your subscription.  Thank You

    Customer Answer

    Date: 02/01/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

Tag Be Gone is NOT a BBB Accredited Business.

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