Business ProfileforHotel International

I actually would give them zero stars out of five but it doesn't allow me to do that. I had a horrible experience at this establishment first of all I had reserve the room through an app called ****** when I arrived at the hotel I was told that they required a credit card to hold the deposit on which was not on the website or the app that I had made the reservation through. The owner front desk named Han told me he would not honor the reservation without a credit card to have a deposit hold although I had my debit card that had funds that could have easily been used as well. He did call ****** and requested that the reservation be refunded due to their requirement at the hotel and it not being on ****** for guests to know that this is a requirement. He then offered to rent a room through their front desk if I was able to have my daughter come and make the reservation and use her credit card to secure the deposit and at checkout he would use my debit card for payment, so we did that, and I made the reservation with him as we had traveled 4 hours to stay for my granddaughters graduation that evening. We checked in and hurried to change our clothes to go to the graduation. When we returned after midnight we were able to see the deplorable condition of the room. Their was blood in several areas of the room including the ceiling. The floor was filthy and left our feet black with dirt. A previous guests dirty sock was just under one of the beds and scissors left in the closet on the floor, food particles etc. The bathtub had pubic hair in it. We were dead tired so felt stuck in this deplorable situation as late as it was. At check out I let the owner/front desk know of the conditions and asked for at least a small sum off to offset the conditions of our room. He refused. I told him that I would be leaving a bad review. He became vindictive and told me he wouldn't take my card for payment and would charge my daughter and said he was going to charge for cancelled res too.