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Find a Location

Introstem has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Introstem

      645 Front St Leavenworth, WA 98826-1322

    Business ProfileforIntrostem

    Skin Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    645 Front St, Leavenworth, WA 98826-1322
    BBB File Opened:
    2/12/2021
    Years in Business:
    3
    Business Started:
    9/14/2020
    Business Started Locally:
    9/14/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Royal Bee
    Hours of Operation

    Primary

    M:
    10:00 AM - 4:30 PM
    T:
    9:30 AM - 4:30 PM
    W:
    9:30 AM - 4:30 PM
    Th:
    9:30 AM - 4:30 PM
    F:
    9:30 AM - 2:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Nofar Guitierrez, Owner/Member
    Contact Information

    Principal

    • Nofar Guitierrez, Owner/Member

    Customer Contact

    • Nofar Guitierrez, Owner/Member

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On Monday April 1, 2024, I was approached by an employee at the mall regarding skincare. I stopped to listen and the lady told me their product costs $1200, I told her I couldnt afford that and tried to walk away but she brought other items that were less. She tested it on my face and said she can give me two items for the price of one. After charging me $200 I came to find the same item online costs $30 tops. This was a complete scam and I would like my money back.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angel M

    1 star

    05/30/2024

    This is a scam! The employees were very pushy and wanted me to really buy their products. I was told by the employees that the product was only about $20 so I agreed to that amount but then I got back a receipt and got charged $200. I confronted the store about it and they told me about their no return policy and any complaints I had to be done by customer service. I emailed and contacted customer service but no response back. I had contacted my bank to try disputing the amount but they werent much help. I would like a refund or at least some of my money back!

    Local BBB

    BBB Great West + Pacific

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