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Find a Location

Days Inn by Wyndham Lakewood has 1 locations, listed below.

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    Business ProfileforDays Inn by Wyndham Lakewood

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9325 S Tacoma Blvd, Lakewood, WA 98499
    BBB File Opened:
    8/18/2021
    Years in Business:
    10
    Business Started:
    3/12/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Customer Service Manager, Customer Relations Manager
    Contact Information

    Principal

    • Customer Service Manager, Customer Relations Manager

    Customer Contact

    • Customer Service Manager, Customer Relations Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had made a reservation for the days inn through hotels.com for December 1rst 2022 to December 8th 2022. The room they gave me was filthy, there was noise obstructions most of the night. A *** said the loud people wouldnt be allowed to come back. They were there the next day, others that night caused noise obstructions. Even if Id switched rooms, I still wouldnt have been able to sleep. The *** lied about not allowing loud obnoxious people there on the property. Within less than 48 hours of staying there. I called hotels.com to ask to check out early and get my money back for the remainder of my stay. I left the morning of December 3rd and paid to put myself elsewhere. Days inn said Id have to speak with a manager to get my money back. When a manager is barely even there, the same gsr who lied to me deamed a decision that I couldnt get my money back. Which wasnt even their decision to make in the first place. Even hotels.com disagrees with the guest services person wrongly denying my refund. My bank has even disputed the charge and with my bank. I only have few days to keep proving I didnt stay at the days inn fully. I have expressed the fact to my bank and days inn, that if it isnt resolved rightfully I will try and *** to get my money back. It isnt possible I was in 2 places at once. A guest services person had no right to make a decision only resolved usually by management which obviously lacks at that *************** property. Please help me to get some resolution rightfully. I deserve my money back. I barely slept when there and the room was dirty.
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    Customer Reviews

    0 Customer Reviews

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